Average
432 reviews
SureBridge InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
SureBridge supplemental insurance plans help individuals reduce the financial risks associated with accidents, illness and hospitalizations with either a lump sum or daily cash benefit, paid directly to you!
SureBridge Insurance (surebridgeinsurance.com) has 432 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
432 approved reviews, newest moderated first
CRAIG M.
Posted
The conversion from Chesapeake was not flawless. I had to make a phone call to get instructions as to what was needed. Got great help on the phone!
Response from SureBridge Insurance· May 11, 2021
Thanks for the good review, Craig! If you have any other insights about your customer service experience, please let us know at [email protected].
Craig
Posted
I was satisfied with the service I received, no complaints.
N H.
Posted
Can't review you yet just opened account 2 weeks ago. Will give you an honest review after I some appointments.
MARY R.
Posted
Good really good
Response from SureBridge Insurance· Apr 30, 2021
Thanks, Mary!
Phyllis V.
Posted
DO NOT TRUST THEM. BUY AFLACK OR SOME OTHER COMANY's product I purchased SureBridge hospital supplemental coverage for my husband. I was told It was to pay per day for everyday if he was admitted to a hospital. He was admitted June 25, 2020 and released July 18, 2020. He had a stage 4 brain tumor, Gioblastoma, was in ICU, CCU, surgery to remove, PT and the released. He died September 11, 2020. I submitted the claim to SureBridge 10/13/2020, after I recieved the final itemized bill for ADVENT HOSPITAL. SureBridge responded it wasn't itemized enough. I sent them all the bills from AETNA medicare that describe in detail, including dates and codes of services. They said they needed more details. I called my HEALTH MARKET insurance agent DANIEL SMITH to please take care of this. After several phone calls to him, I was told I might need to hire an attorney, he was going to talk to someone above customer service rep at SureBridge. AS OF TODAY, April 26, 2021, I have not heard from SureBridge since they requested the additional information which I sent NOVEMBER 2, 2020.. OR Daniel Smith's Office with HEALTH MARKET
The S.
Posted
I am very disappointed in this company I signed up for dental insurance in 2020 and everything work for three or four months and then my dental office was not able to use my card when I contacted customer service I got no response time after time this past month I finally received a response and they told me my name was in the system wrong so that’s why the card wasn’t working but they went ahead and renewed it and kept taking money out of my account I’m not sure what had changed the information I originally signed up with is the only information I ever gave them now they’re saying they won’t credit my account and canceled my policy
ROXANA S.
Posted
Surebrige was very good with me is just that I lost my job do to COVID and can not afford it at this time hope to como bock soon
TRACEY J.
Posted
I really don't have anything bad to say about this company this is my first time using y'all for as the service goes it was excellent
