Excellent
2,231 reviews
Support PetsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Suzanne
Posted
Couldn’t be happier. I received the documents needed for my landlord. The process was easy and response to my request arrived quickly.
Response from Support Pets· Mar 4, 2024
We are happy to hear that! Thanks for your suppor and enjoy it to the fullest!
Blake O.
Posted
Everything is great except for the tag. It would be nice to know that you'll have monthly payments to track your animal if they ever go missing. I honestly thought it had an app you add to your phone to track your animal.
Response from Support Pets· Mar 4, 2024
Hi there! Thanks for your review! The Genius tag has both free and paid services. It's entirely up to the customer to decide whether to utilize the paid ones. Feel free to reach out to our customer support if you have any doubts. Thank you.
Ashuuriarte
Posted
Received my documents on time. Thank you so much!
Response from Support Pets· Mar 4, 2024
Hi there! Thanks for your review! That's our goal: A fast, safe and hassle-free service! Thanks for your support!
Kathryn L.
Posted
Immediate response to an Immediate need and request.
Response from Support Pets· Mar 4, 2024
That's our goal! Enjoy every second with your ESA
customer
Posted
The whole process was very easy and I got my approval very fast. I will definitely do this again when the time comes and it expires on me. Keep you the great work I really appreciate it very helpful to me thanks a lot.
Response from Support Pets· Mar 4, 2024
Hi there! Thanks for your review and kind words! That's our goal: A fast, safe and hassle-free service! Count on us! Thanks for your support!
Lillie G.
Posted
ESA made it to where I can have my fur babies anywhere I go. No only do I love my animals dearly, but they help me in so many ways. They help me when my anxiety is high and they help me whenever I’m in my lowest of lows, and I would’ve had to get rid of my bigger baby if it weren’t for them. I love ESA
Response from Support Pets· Mar 4, 2024
Hi there! Thanks for your review and kind words! That's our goal: A fast, safe and hassle-free service! Count on us! Enjoy it to the fullest Thanks for your support
Trinity M.
Posted
It took a week to get my ESA’s, I inquired about it several times for them to even get it sent into the doctor. The first time i was told it didn’t go through and had to re do the questionnaire and to wait another 48 hours. Not once, not twice, but three different times. The names on the ESA came out wrong and I want to get it fixed but can’t deal with another week of waiting. While the customer support help was great and they did amazing. I believe I was failed as a customer.
Response from Support Pets· Mar 4, 2024
We apologize for any inconvenience we may have caused you. We are diligently working to minimize the occurrence of system errors, and we assure you that this incident is an exception among thousands of satisfied customers. We hope to have the opportunity to assist you and rectify this misunderstanding in the future. Thank you.
Sharon B.
Posted
I received my documents on time. Fast response. Outstanding service.
Response from Support Pets· Mar 4, 2024
Hi there! Thanks for your review and kind words! That's our goal: A fast, safe and hassle-free service! Count on us!
