Superior Lighting USAReviews of superiorlighting.com

Had to pay return shipping. Spent $28.00 and received $11.00 back

Merchandise arrived damaged. I’m going into a store to buy my lights the next time. Not a good experience for me.

I installed my dangling lights above my dinning table and 2 of them are crooked. They are tilting to one side and everything I have tried isn’t fixing it. I paid a lot of money for these lights just for them to be bent.

The company sent me the wrong item and are refusing to refund/return because I opened the box (website return policy is 14 days; shipping order says 7 days).

Items were back ordered. When they did ship they were days later than promised for delivery. When I began to install I realized the base of the light was flush with no way to hide the wires nor wire nuts. Waiting for my RGA.

The condenser I ordered was delivered promptly but it was packed in a padded envelope and was crushed in transit. I am not happy about being interviewed by a shopping monitor and would consider re-ordering if I had heard from Superior Lighting directly.

Have not received my order.takes too long

Never again. I ordered a specific LED one sided direct wire replacement bulb to match other bulbs that I already had. Without calling to ask or notifying me in any way of a change in the order they sent a totally different bulb. I am not just talking one bulb. I am talking 62 bulbs with a total sales value of $564.85. Not pocket change. When we went to install the bulbs we could not find the markings on the bulb for the one sided direct wire LED's that we had ordered. After calling the "customer service" people they advised that the one sided direct wire LED was no longer available so they just took it upon them selves to ship the two sided direct wire bulb instead. These will not work in the fixtures already wired for a one sided direct wire bulb without a total rewiring of the fixture. No credit offered for our time to change the wiring to make them work and now half of the fixtures will be wired different than the other half so God forbid any one happens to replace a bulb in a fixture wired for the other type of bulb. What a waste of time. If they had just called when the product we ordered was not available we could have gotten the correct bulb from a different supplier. It is not always about the almighty buck. Satisfied customers count too. Never again.