Istvan
Posted
Great Service
Excellent service
Bad
179 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SunTrust Banks, Inc., is an American bank holding company.
SunTrust (suntrust.com) has 179 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 10 reviews with 5 stars · Clear filters
Istvan
Posted
Excellent service
J_N M.
Posted
The Dacula, GA SunTrust branch has been exemplary in customer service to us multiple times - such a refreshing thing to receive the "good old fashioned" type of service - we thank their branch manager James and able staff including Tara!
tjen
Posted
I am surprised at the negative ratings here, as I have only had very positive experiences with SunTrust. My mortgage was transferred from quicken to Suntrust and that process went very smoothly. The customer service people I have talked with in setting up biweekly payments have been so patient, understanding, and are just kind human beings. I really appreciate being able to do biweekly payments for free and not having to use a 3rd party to set this up.
Sidekick
Posted
No issues. Good app. Mobile deposit is handy
Mary Ann P.
Posted
I had the best experience at the SunTrust Haines City Branch today! My husband and I were assisted with our banking needs by Megan Shellenberger who is an absolute gem. Thank you Megan 😊
Curtis D.
Posted
Suntrust is by far the greatest bank I've ever given my business to! I can't speak to the negative experiences others have had but from the convenience of branches being everywhere to the helpful customer service I can always find what I need. I used to bank with Wells Fargo and anytime I needed to visit a branch it was an act of congress to find one and even worse of a wait to get service. Also, many banks in the past have allowed my accounts to overdraft and then charge me a ridiculous fee for each transaction! Suntrust showed me right from the beginning how to set up my account so that can never happen! If you're looking for a bank that has supreme availability and is happy to help you when you have a problem, go with Suntrust!
Kelley M.
Posted
I had an amazing experience opening my business checking account with this company! Thanks Amanda!
Rose N.
Posted
I have had the absolute best experience with SunTrust at every interaction. They are friendly, capable, accommodating, just the best service I have experienced in any establishment. I highly recommend using Suntrust for your banking needs.