Sun CommunitiesReviews of suncommunities.com

Date of experience is March 03, 2023. The computer keeps changing it The onsite manager Jeffery Thompson is wrote incorrect current and correct date when filling out paperwork for payments he received on March 3, 2023. Mr. Thompson recorded the date as being Mach 2, 2023 for payments he received on March 3, 2023. Then on different receipt Mr. Jeffery Thompson falsely recorded was March 1, 2023, for payments he received on March 3, 2023. This is wrong.

We almost lived at Rolling Hills. We were looking forward to it. We decided to order a new home, since the park had just started ordering new homes after the new sewer lines were installed. We found a plan that we felt was perfect for the lot, that is along the brook. We placed an order in November 2020. The home was to be ready to close in May 2021, but there were delays, perhaps due to Covid, we waited. the home arrived in late September. We were so excited to see this complete home, but of course it needed to be set-up, before we could move in. The park management hoped that it would only be 30 days, then 60 days, but the Certificate of Occupancy, was not issued until the second week of December. We scheduled a closing and went through the whole process at the closing, but there was a catch; we were asked to pay an additional amount for the furnace we expected and more patio pavers, we agreed to pay. This caused a stir (long-er story) We could not close on December 17th. We were ready to move in furniture & appliances. We had to wait. Through an email the lender asked if we would close by the end of the year, we could not, but we were working on it. On January 5th Sun's regional VP called and said plainly "Unfortunately we are canceling your contract, we cannot wait any longer, we can't keep it in our inventory" Your deposit is at the office" Obviously we were SHOCKED, to say the least. No warning no ultimatum, here is your money back. They sold our home that same week to for a much higher price. The only other one in the inventory (yes only one other for sale) went up in price by almost $50,000. Sun is only motivated by money. Many people are missing Jensen's as a more family & people-oriented company. We are missing out on living at Rolling Hills and need to start the search for a new home all over again, but we now feel blessed that we don't have to deal with this organization. Buyer beware!

Sky Harbor is a Sun Community in NY. They have allowed a family property management company to buy 22 old run down properties and now they sublet them out to junkies, drunks, crackheads etc. No screening. We have a publicly traded company allowing an outside property management company to steal profits from the shareholders. Investors beware.

Fenton Mich resident Absolutely terrible community business EVER. The lot rent is so high, the management is terrible, maintenance is a joke nothing gets fixed they just drive around the park giving out non sense violations, homes are made cheap, they don’t care about anybody , they don’t want you to make it a home & feel comfortable for your kids, they make you pay for water when it’s in a well and that’s high as can be, they take NO RESPONSIBILITY for anything they just want your money and that it.

The lot rent is a rip of 600 + a month and you get nothing for it one pool and a club house.The revenue they bring in every month is around 2 million do nothing for the residents or the park

This is the worse park I’ve ever lived. These people can’t seem to get it right. Since day one when I moved in it’s been nothing but a problem. The toilet is always backing up, the water is shut off at least once a day, the maintenance technician always has a beer in his hand. They can’t seem to keep management. Every time they hire someone they seem to quit. As a resident of shell creek Rv park I have to say this place really sucks. Oh did I not mention? The mail situation sucks. Sometimes we get our mail and sometimes we don’t. Rv’ers and renters or buyers be ware. I am so ready to get the hell out of this place

I moved into this park in 1999 (Riverside Drive Mobile Home Park Augusta Maine) as a young adult (21) and moved out of this place August 1, 2022. In those 23 years have seen many different owners and Sun Communities is the absolute worse. Jacked up rent with no return investment. Now granted they finally after 2-3 years did repave the roads but refused to do tenants driveways. I had begged for years as mine was coming apart in pieces and I was told by the park Manager Betty that it wasn't bad enough. They did a crap job with plowing causing significant road hazards. Their communication sucks at best. They refuse to call you back when you leave messages, yet they will call you when they need something. Most recent and irritating is when I moved out August 1, 2022, they send me a bill for the month of August PLUS they billed me for demolishing sheds & a porch that was part of the purchase of my home. They demolished this literally days (3) after I notified the park (Betty Maylin) and I got billed for it. This company is crooked as hell and prime example of a "slumlord". Do yourself a favor and stay away.

We moved into this park five years ago , we were never told that there were three individual park . Now we’re told your Maintenance fee goes by how many people are in your park. I thought I was moving into one park I don’t see any separations saying this is part one or part two will park three. They give you a Incentive the first two years on a new home they give you a break . After the first 2 years our rent has gone up $25 , $30 and now $44 the rent is up to $791 a month only here five years Next year what is my increase $50. The place has issues the Jacuzzi is always breaking since we are here hardly ever works, the lawnscaper service is terrible done right they have terrible cheap Landscaping , a lot of people get fed up and hire someone to do their lawn. My grass is a foot high and we had a storm.they always have excuses . That of course did not help with the flooding with the past storm . Also they told us this was a 55 and older community, wrong was never told that Sun Homes purchased this property 5 or 6 yrs ago and grandfather in all residents living here , so there are young family’s here we should have been told that . Those homes have lower Maintenance fees. And I was told that depending on which park you’re in and how many houses are in that talk your rent on maintenance will be lower. When I came here I thought it was one big park I don’t see any separations telling me what Park I’m in , recommend anyone thinking of going into any homes that belong to SunCommunities say your prayers .