Summit Racing EquipmentReviews of summitracing.com

Summit Racing customer service is horrible. I ordered a quarter panel and wanted it shipped to there store incase it was damaged I could refuse it there after they screwed up the delivery I was the one who had to jump through hoops to cancel it with the shipper. The lady at Summit Racing was NO HELP at all and we will NEVER buy from them again.

I ordered a part that was ready to ship,paid for 2-5 day shipping and still has not arrived .I contacted ups only to find out that summit sent the order 5 days after order date and sent it standard shipping not the 2-5 days that i paid for . FAST SHIPPING TO AUSTRALIA WHAT A RIP OFF !!!!!!!

Customer service is Garbage.Going to the store in Arlington is a joke,they all say that they they are busy with something,but all they do is just stand there. every time I go there there is literally like 30 employees just standing there while us the customer is waiting on our parts

If I could give a half star I would. In the 80s and early 90s everything I did to me engines came from summit so,,, imagine my surprise when ordering parts for a 2002 vehicle with an 8.1 liter, and I’m getting parts for a totally different engine. First it was a throttle body that was at least half again bigger then the size of the original. A 92mm throttle body will not bolt up and replace a 78mm. So I returned that and said to my self that would give them another chance, (stupid me I know) so I ordered a tps sensor for the same engine, a 2002 chevy 81 liter (of course will vehicle info) and they sent one that had a completely different plug on it for a three wire system (round plug) mine has a a 5 wire system and has a rectangular plug with rounded edges. I think the part they sent me was a ford part. Just in case anyone from summit reads this,, Ford parts don’t usually fit or plug into or run on a chevy engine. Yes, the 8.1 liter engine is a chevy (big block) The Summit racing of today is no longer worth the time to deal with. Also it’s been several hours since i called in for the return code so I can get this thing returned. I was told it may take an hour or so. Now customer service is closed and I’ll likely have to call them in the morning to have another return code sent. I’m still waiting for my funds to be returned almost a week after the throttle body was received on their end.

Placed order on June 5th, 2 month later, still nothing. Was supposed to ship that week but no. To my surprise there's a string of 1 star reviews on this company I thought was once reputable but not the case anymore. It's laughable how they try with these templated responses to defend themselves as if these one star ratings will disappear. GTFOH with you lies and scamming bs. Obviously this company is tanking and will be out of business soon. The fact they able to secure our money without providing the product using a waiting game of attrition, hoping we will forget about the order is scandalous and should be illegal. Most companies, legit companies, charge upon shipping and sometimes not until delivery. I am actually going to not cancel my order but rather report it as fraud with my bank and see about further legal action against them. Perhaps a class action lawsuit will be coming due to all these people being ripped off. They're breaking laws, no doubt and their time is going to be up soon. I hope all involved will be crushed by the law. OK summit lets hear what lies you have to say about this review. Scumbags

I have ordered part for my Mustang 1968 to Dubai 🇦🇪 and they have delivered as accepted.

I ordered a part from Summit Racing to go on my vehicle. They said in order to ensure the part would fit, I would need to give them a description of the vehicle. I gave them everything from A to Z. According to their website, they said the part will fit. When I received the part, it did not fit my vehicle at all. If I hadn't already boxed it up, I'd show the differences between the two parts. They get you to pay for a part that doesn't fit, and then if you request a refund, they take shipping fees from your refund based on it's weight. In short, I paid over $200 to get the part here quickly, and they're going to refund me the cost of the part, which I understand, but why make me pay for additional shipping fees out of my refund when you guaranteed the part would fit? In my opinion, they are just another greedy company, and I feel like I've been ripped off three times over. I will never order anything from them ever again!

Ordered some parts and there was a shipping issue ( They use multiple carriers so they can get out of lost packages) So they realized there was an issue and sent my shipment again. One part that did not come had a qty of 1 and never arrived. I assumed it went on backorder and they would ship it a later date. My buddy has had a part on backorder for 8 months. Called customer service and they said since over 90 days nothing they could do. I used buy 95% of my parts at summit and 5% at Jegs. Time to reverse that.