Bad
169 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WORLDWIDE SINCE 1980
Stussy (stussy.com) has 169 customer reviews on Rated Honest, with an average rating of 1.4 out of 5.
169 approved reviews, newest moderated first
Roxamam
Posted
The worst customer service ever experienced. The parcel went missing, but Stüssy just tells me that they can’t help me and that I have to get in contact with my bank. Seriously? Do not order here! Misleading and not worth to operate as an online business.
Jeff R.
Posted
I use to be their shipper 10 years ago! They in business because of the ridiculous sales to the Japanese industry, the Japanese love their levis, sun-in spray, and anything with the stussy logo. I think of mossimo when i think of stussy, but hey isn't fluorescent clothing on its way back?...oh yeah and there use to be this shop for all you Huntington Beach oldskoolers...good ol' Shipley's where you get your velcro belt Jimmyz shorts and your Billabong bad billy shoes. My hats off to this company for still killing' it! STAY IRIE!
Marcus
Posted
Bonjour, nous sommes aujourd’hui le 11/07/2022 et depuis le mois de mai c’est à dire maintenant 2 mois j’attend toujours mon remboursement pour une commande qui a été retournée par l’expéditeur. Le service client répond une fois sur 2 et est très incompétent. Site a fuir, je ne recommande absolument pas. Vous ne recevrez pas vôtre produit, en cas de retour le remboursement prend minimum deux mois et le service client et très incompétent. Hello, today is 08/07/2022 and since May, that is to say now 2 months, I am still waiting for my refund for an order that has been returned by the sender. Customer service responds half the time and is very incompetent. Site to flee, I absolutely do not recommend. You will not receive your product, in case of return the refund takes at least two months and the customer service is very incompetent. Hallo, heute ist der 07.08.2022 und seit Mai, also jetzt 2 Monate, warte ich immer noch auf meine Rückerstattung für eine vom Absender retournierte Bestellung. Der Kundenservice reagiert die Hälfte der Zeit und ist sehr inkompetent. Website zu fliehen, kann ich absolut nicht empfehlen. Sie erhalten Ihr Produkt nicht, im Falle einer Rücksendung dauert die Rückerstattung mindestens zwei Monate und der Kundenservice ist sehr inkompetent.
Sh8y 9.
Posted
It blows my mind that a company that has been around as long as Stussy has such trash service and horrible shipping times. How are they not out of business ? Ordered a shirt over a week also and still no shipping update.
Nicolas D.
Posted
I bought a crewneck from STUSSY.ca, they of course were very happy to charge my card ASAP, but never heard back from them. No confirmation email, no tracking number, nothing. I tried emailing stussy support but they just brush off the situation and told me to call my bank. My bank confirmed that the payment went through and yet Stussy are not able to refund me or send me my product. EXTREMELY DISAPPOINTED
Mauro
Posted
Ho acquistato una t-shirt sul sito ufficiale e non l’avessi mai fatto! Tempi per la spedizione lunghissimi, imballaggio a dir poco pessimo, la t-shirt senza cellophane protettivo è stata messa dentro una busta tipo quella della spazzatura e poi spedita. È arrivata tutta spiegazzata e sporca. Da evitare assolutamente!
Shopper
Posted
Why y’all Stop making XXL sizes?? Wouldn’t y’all want tall or athletic build people to wear and rep your clothes?? What a loss.
CK
Posted
I love this brand. Quality and design is topnotch.
