Macy A.
Posted
Broken plate …
One plate came broken and they replaced it with no questions ask! Will definitely be buying from them again.
Excellent
451 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
451 approved reviews, newest moderated first
Macy A.
Posted
One plate came broken and they replaced it with no questions ask! Will definitely be buying from them again.
Linda K.
Posted
I love my set of Stone + Lane dishes. I was sick when I chipped a plate. Fortunately I contacted you and was able to replace the plate. Everyone was so nice and helped me get me dish. I’m a happy girl!
lacey M.
Posted
Check my thread with customer service
Fernanda
Posted
Best Customer service I have ever had. I will definitely order again in the future!
Alison
Posted
I made a purchase through the knot.com as a wedding gift. I expected that the gift would be sent automatically to the bride but my confirmation stated it was being sent to me. I had difficulty getting in touch with someone to correct the delivery address. There was no response to multiple emails. There is no phone number on the website. I called 411 to get a phone number. I only had the option to leave a message. Eventually, after much effort I did hear from customer service and I was able to correct the delivery address. I also had to mark the gift as purchased manually
Kierra M.
Posted
This set is amazing! One of my pasta bowls came chipped and the company sent out a replacement immediately! 10/10 recommend.
bonnie
Posted
Customer service was amazing and resolved my issue and the dishes are awesome
DON G.
Posted
This company did a great job in packaging my dishes so they wouldn't get broken with great care. Dishes arrived on time, and I greatly appreciated it!