Gloria Antoinette R.
Posted
I might as well be on the payroll
I might as well be on the payroll, I have to do my own background check because they are the most incompetent business I've ever had to deal with.

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Gloria Antoinette R.
Posted
I might as well be on the payroll, I have to do my own background check because they are the most incompetent business I've ever had to deal with.
John H.
Posted
Throughout my process there were a couple issues , and it was necessary for me to contact Sterling for resolution . I am very happy to say that all Sterling associates were able to either resolve the issue right away , or make a recommendation to me to help in any way they could . I always felt very comfortable and all Sterling associates were very knowledgeable and very helpful all throughout . They always made me comfortable and I always felt confident that any issue would be resolved immediately, and I am very happy with how the entire process was carried out . Thank you very much .
Anonymous C.
Posted
Outstanding customer service! I reached out with a question and within hours, a customer service associate reached out, and answered my question. Very simple, intuitive process as a candidate, submitted my info with no problem. Highly pleasant experience overall.
Daniel E.
Posted
It was a good response to help me through finding the right web site that I was having trouble with thanks to that representive of Sterling solutions.
BILLY S.
Posted
Very thorough and helpful when questions arose. Great customer service
NELSON J.
Posted
They did great. Very simple and easy process. 5 stars
Gabriel L.
Posted
All the folks that I dealt with were extremely professional and understanding of my particular situation and individual needs. Good people
Fred S.
Posted
I needed a background check and a drug test for employment and Sterling handled everything quickly and trouble free. I’m very impressed with their professionalism and courtesy.