Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I had to get clarification on some information. I called Sterling and spoke to Ms. Osama. Ms. Osama gave me the information that I needed, and was very helpful. Thank you, Natalie L. Atkins

Agents very helpfull into helping customers and very good on answering questions that they have thank to your company.

I am really happy with experiencing with Sterling. Continue to take on new challenges and grow with company.

My experience with you (Sterling) it was great, great people, and great service. Thank you foreverything.

All the process has been very simple, the platform is user-friendly. I needed a little help as a new immigrant when filling out the form and customer service did great when helping me, they were very professional and polite. I am 100% satisfied.

Very professional experience

Love the work you guys do thank you

From a candidate's view, the web tool is a mess. It shows errors where there aren't any and even the support is not able to fix them. After explaining two times via email they let an Indian call center contacting me. The support guy didn't have any clue, I was clearly more technically versed than he was, so there came out nothing again and the whole process got stuck for days. I then could fix it on my own after wasting a lot of valuable time. They fail to comprehend from foolproof documents and flood you with emails to send another documents to proof things like an address from 7 years ago. Still then, they seem to not being capable of getting out any information right. After my experience with the process I see a major problem on their side in determining contexts correctly. The forensic-like approach is completely disproportionate, ridiculous, and has a great lack of professionality. There is no such thing as a secure/encrypted document transfer service, one needs to send all the sensitive documents in plain-text emails!