StepprsReviews of stepprs.com

Happy that my Stepprs arrived in time for a visit with family, they have been such a relief - I will be ordering more for myself and for my children to try.

I have spent over $200 for inserts that promised relief but seldom delivered. Steppers have proven to be the exception. I have them in my street shoes, golf shoes and running shoes and they give me a level of comfort no other insert could.

Slyly added insurance to transaction just before I processed payment. Ryanair style.

I bought my first set of 5 Stepprs and like them so much that I bought an additional 5. Stepprs would have got a solid 5 star rating from me but after the first purchase I found they are shipped from China.

Overall, I had a great experience with this company. I accidentally ordered the wrong insole size, but their customer service was incredibly helpful and quickly changed it for me before it shipped. What impressed me the most was how fast they responded to my emails and how willing they were to help resolve the issue. The only downside was the delivery process. The tracking website wasn’t very reliable and didn’t notify me when my order had arrived I only found out because my girlfriend let me know. In addition, the delivery took longer than expected, despite the website stating that orders would arrive within a maximum of 8 days. That said, the excellent customer service made up for the delivery issues, and overall, I’m very satisfied with my experience.

I like the product. I don’t like the ordering/fulfillment process. They sent me one set of pads that were the right size (12) and another set that were size 5. No idea why size 5.

The company's doing great they've helped me out a lot I needed to know a size that I ordered and they're going to find out for me

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