Sapphire ResortsReviews of staysapphire.com

It’s hard to put into words just how much I regret doing business with this company. The resorts simply aren’t worth being locked into a never-ending contract. I want out, but they won’t let me leave! It’s frustrating and unfair. You can easily find better, more affordable vacation options elsewhere—without the burden of a contract.

This experience has been an absolute onslaught of fees. They definitely do not give you the reality of what you are purchasing when they give their sales presentations. They only gave us a few days to change our mind, but it takes much longer than that to realize what you fell for. Our fees keep increasing with no end in sight. It is much cheaper for us to vacation through other avenues and have far more availability. Stay away.

We were in a 90 minute presentation and told this was one time offer today. Promise trips and cost if we sign up. Only a few day to look it over and cancel. We did not have all the correct paperwork told they would email it Try use these free trips follow instruction require to mail and never heard from them

I enjoyed using the getaways and for that alone it was a decent value. But both sapphire and rci raised all of their values. A getaway used to be $199, that's what they advertised to me and that's what it was when I bought in. Now it's over $500 (as of 2025). I am on the triannual for credits and get 24000 every three years. It cost me about $800-900 (I forget what the HOA fee is) so let's say at the very least it's $2400. I can't even stay a week anywhere decent for 24000 points. There are all 45000 and up now. So I can stay for 5 days. Which for $2400 I can book a decent stay anywhere for 5 nights; that's almost $500 a night. Absolute zero value. I paid the HOA this year and would give it away for free in a heartbeat. They told me I could gift it; but I don't even know anyone I hate enough to give this too. Please spare yourself the agony of dealing with this, it is not worth it.

Doing business with this company has been the worst experience! They tricked us into this contract, and now they are never going to let us go. The service is terrible and not even worth what they try and charge. We just want them to let us leave!

Working with this company has been an incredibly frustrating experience. We feel misled into signing a contract that now feels impossible to get out of. The service they provide falls far short of expectations and certainly isn’t worth the price they demand. We’re simply asking for the freedom to move on, but it feels like they’re holding us back at every turn. This situation has been both disappointing and exhausting, and all we want is a fair resolution.

I don’t know if it is possible to put into words just how much I regret ever doing business with this company. The resorts are nowhere near worth being tricked into a contract that never ends. I want to be done with them, but they will not let me leave! You can find much cheaper vacations without a contract elsewhere.

If you're thinking about making this "investment," I urge you to think twice. It often comes with more problems than it's worth. Many people, myself included, get lured in by promises that sound too good to be true, picturing a luxurious getaway that turns out to be a letdown. Unfortunately, I’m now stuck in a never-ending contract with steep annual fees that feel impossible to manage. The resorts rarely live up to the hype, and the accommodations and services don't justify the hefty price tag. My experience with The Jockey Club has been nothing short of disappointing.