Static NailsReviews of staticnails.com

I have bought at least 10 polishes and Top coat sucks dries up fast after opening bottle, when I contacted them they said it was storage ,then I showed all the others I bought and she said go buy polish dissolver,DO NOT WASTE YOUR MONEY ,I dealt with Nancy and she has no idea how to treat customers expensive lesson!!

I ordered 2 of the pop on nail kits last month. My order arrived in a timely fashion and there was no damage to the product itself. I had no problem cutting the nails down to the length I wanted and not a whole lot of trouble with the gluing process. My problem is that once the nails were glued to my fingernails, they were actually creating a tension that was pretty uncomfortable. The fake nails were shaped a bit more narrowly than my real nails but when pressed down, they fit perfectly so I glued them on. The fake nails were trying to retain their shape and pulled back on my real nails, and it was so uncomfortable I had to take some Advil for the pain. When I tried to pry them off after a soak in hot water, they pulled the surface layer of my real nail with it. So the company’s claim that they don’t damage your real nails was not true for me. I cannot recommend these.

Love this polish and the colors are salon quality. I found it extremely easy to apply and it is lasting longer than regular polish. I bought the primer, polish and top coat. Such a nice find...especially since my regular manicure appointment has been cancelled during Covid. I have now ordered more colors !

I ordered a palette and it arrived damaged. Polish was visibly leaking from the bottles. I immediately emailed “customer service” and requested a refund or exchange. It took longer than their stated response time to get back to me. They told me to just wipe the polish off the bottles and that would be fine. I don’t know what business considers this a proper response to handling damaged product, but apparently this is appropriate to them. I had to email back multiple times and post on social media sites and they clearly removed my comments informing potential customers of their “customer service”. They then offered me a $20 discount code to which I replied that it was not a resolution. I wouldn’t want to purchase additional products from them which would end up costing me even more money. I found that the company is under Alexis Irene because that’s how my transaction was labeled on PayPal so I messaged her account on Instagram, explained the situation. She initially only offered me the same $20 coupon code which I was not happy with. I only wanted an exchange or refund. Finally, she granted my request. This took almost a month to get resolved! By far, the worst company I’ve ever purchased from. I would not recommend anyone buy anything from them. I am mailing out my product tomorrow and hope I actually get the refund. I have a feeling they may just scam me out of my money like they initially tried to do. Edit 2/4/2021: I am not sure why Static Nails is only now just responding with false claims. I am going to give the respondent the benefit of the doubt and assume they did not see the product that was delivered to me. There was very clearly more than just a “dot” of polish on one bottle. It had very visibly leaked out of more than one bottle. The item I purchased was a set so yes, I expect to be able to return or exchange the set as a whole. I was only able to get a satisfied response once I contacted the owner via DM on Instagram. I was fully refunded. If I had not gone through what I did, I would not have received anything. A gift card of partial value for what I paid was not an acceptable solution as I would never purchase another product from a company that believes it’s okay to not rectify an issue like selling customers damaged products. This company also deletes negative reviews on social media. I can’t stress this enough— do not make a purchase from this company.

Refused to give a refund, awful customer service. Honestly the polish was worse than dollar store brand polish!! Static Nails is a rip-off. I cannot recommend $20 nailpolish that looks completely awful. They claim you need to buy more products to make it “work,” as in, $50 more in a undercoat and topcoat!!! Scammers.

I ordered $80 worth of nail products but then never got the products. I tried contacting them and they were really rude to me, and told me they can't send me another package or give me my money back because they said the package was delivered? I also never got a tracking number so I couldn't even prove that I didn't get it. I ended up disputing this charge with my credit card company and then they sent me nasty emails about how they'll send me to court because supposedly I'm trying to fraud them through my credit card company. What a waste of my time and energy.

I'm 5 days into my 1st set. I expected a day or so out of them. They are still going and my nail bed looks better than when I go get them done...... I have went back and reordered more.