Star Van LinesReviews of starvanlinesmovers.com

I used Star Van Lines for the first time, and it was a great choice. I was moving from Florida to California in December, right before New Year’s. Despite the company being busy with orders, they immediately accepted mine. We agreed on the price, the time for the truck and movers to arrive. There were no delays—they arrived on time. The movers were very polite and professional. The delivery took 10 days. Throughout this time, we stayed in touch with Customer Service. During the entire process, the staff answered all our questions, provided updates, and gave me all the necessary information whenever I needed it. The driver contacted me a day in advance to inform me of the arrival time. During the unloading, the movers were careful. There was no damage to the items. I highly recommend using Star Van Lines to everyone.

Great work from these guys. Great with communication and fast and efficient work. Took great care of our belongings and with extra packaging

It was a pleasure working with this group of professional movers. I had a lot of unexpected road blocks and Denis helped me navigate through smoothly. For example, timeframe was limited and they packed all fast enough and thoroughly, found very fast additional help that arrived with in minutes, also, i couldn’t move in my new place on time, so, Denis was able to figure out a solution with in my budget . I trusted with my staff over night in their truck and it was happily delivered the next day and unpacked without any problems. I found all my staff. They even delivered my piano, so we are happy. I would highly recommend to use this company , because you can negotiate on every level on your moving journey, be relaxed about safety and quality of delivery your belongings and prices are best compare to others. Going to use them again in the future.

I recently used Star Van Lines Moving for a cross-country move from California to Florida, and I couldn't be more pleased with the experience. From start to finish, their team was professional, courteous, and efficient. The movers arrived on time, carefully packed all of my belongings, and handled everything with great care. The communication was excellent throughout, with clear updates about the timeline and any potential delays. My items arrived in Florida on schedule, in perfect condition. The entire process was seamless and stress-free, making my move much easier than expected. I highly recommend Star van lines Moving for any long-distance relocation!

My experience with Star Van Lines was pleasant, and i want to say thanks! Ive moved from South Florida to South Carolina this October. Three guys arrived in a morning and did a great job packing all of my belongings.I would have spent probably 3 month packing it all up and they did it in one day. I didnt have a date for delivery at that time yet, because I was going through final closing so they've offered me a free use of their storage for free. I believe it was included in their Standart Package deal. Later the delivery window was set and truck with my goods arrived on time. Everything was put back together and exactly where I wanted it. Overall my experience with this company is 5 out of 5 and i can surely say in this case you will get what you have paid for. Thanks to Mark, Alex and Michael for their great job!

I had a fantastic experience with Star Van Lines! They arrived right on schedule, wrapped my fragile items, loaded and unloaded everything with the care. I was truly impressed with their professionalism and efficiency, and highly recommend them!

Horror Story Service Alert! Our experience with Star Van Lines was a nightmare from beginning to end. We were initially quoted $3,845, and after providing all the necessary details—including square footage, a list of items, and the fact that we lived on the second floor—we were assured this price covered everything. However, when they arrived, the price suddenly shot up by $1,809, bringing our total to $5,654. They claimed they hadn’t been informed about the stairs and immediately added a stair fee, despite our clear communication. It only got worse. When it came time for delivery, they arrived in a semi-truck, even though our townhome complex is too narrow to accommodate it. This forced us into an unexpected $1,400 U-Haul rental and service fee to shuttle our items from the semi into a smaller truck and then into our home. Although they eventually attempted to “make peace” by reducing $500 from the U-Haul fee, the terrible seed had already been sown, and the overall experience was irreparably damaged. Poor Communication and Lack of Accountability Throughout this ordeal, communication and accountability from their team were non-existent. My husband and I were given false assurances about delivery timelines, leading us to make plans around these dates. When those dates were missed, we received no proactive updates or meaningful explanations. We understood that the “guaranteed delivery date” was not ordered, but that doesn’t excuse the lack of clear communication or the uncertainty their team created. As business owners ourselves, we know the importance of transparency, and this experience made it clear that Star Van Lines was more interested in closing the sale than delivering quality service. Despite everything, they even had the audacity to ask us not to write a negative review. This experience brought me to tears, as the final costs far exceeded any reasonable value. If you value honesty, accountability, and peace of mind, avoid Star Van Lines. We expected more in terms of customer care, and I hope they take steps to improve, but I would not recommend them to anyone.

Everything from the attention to my order with my consultant, to the movers that picked up my items from my home in Illinois. They were very careful with blanket and pad wrapping all of my furniture, taking apart the beds, and making sure it was loaded properly. When they arrived at my home in Florida they reassembled everything and positiioned it all according to my instructions. I will refer them to family and friends and use them again when needed. I am very happy with how this move went.