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Stair Parts USA Reviews | Read Customer Reviews of stairpartsusa.com

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Construction & Manufacturing
Architects & Engineers
Stair Parts USA

SP

Stair Parts USAReviews of stairpartsusa.com

Architects & Engineers
PO Box 11251, Spring Hill, Florida

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4.5

Excellent

171 reviews

SPStair Parts USA4.5Excellent

Reviews171 About Contact

Rating breakdown

5 star77%
4 star9%
3 star7%
2 star3%
1 star4%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Stair Parts USA

Our Mission: Beautiful Homes Inc. was founded to provide our customers with superior quality, selection and value in home improvement products. It is our belief that by treating our customers honestly and fairly, quoting realistic lead times, and giving outstanding customer service, we will stand apart from the rest of the industry

Stair Parts USA (stairpartsusa.com) has 171 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.

Also known as: stairpartsusa.com
Website: stairpartsusa.com
Category: Architects & Engineers
Location: Spring Hill, Florida
Listed on Rated Honest: 2026

Contact & location

(800) 403-1480
stairpartsusa.com
[email protected]
PO Box 11251Spring Hill, FL 34610

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The company replied to 6% of reviews.
Most recent review: March 2026.

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Stair Parts USA reviews

171 approved reviews, newest moderated first

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D Q.
Posted Apr 11, 2017
Newel arrived in 2 days!
Newel arrived in 2 days!! and was truly a piece of art!
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Ronald B.
Posted Apr 6, 2017
Outstanding Support for Special Parts
The support people at Stair Parts USA were outstanding. I needed a special part that was not shown on the website, and you were able to make the necessary arrangements to provide this special request. Very impressive and customer focused!
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ToddKraft
Posted Mar 23, 2017
material order
Slow shipping
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Mick H.
Posted Mar 18, 2017
Good Value
The value was good and I loved the balusters and shoes we received, but I emailed afterwards to ask about shipping some additional shoes and got no response. When I went to order additional shoes, the shipping cost was more than the shoes. I haven't ordered the additional shoes yet because I don't want to over pay for shipping. So, I'm reasonably satisfied and would have given 5 stars if they had helped resolve the shipping issues with the additional shoes.
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GregCongleton
Posted Mar 13, 2017
Very Good
Computer site easy to deal with, clear to understand, and very helpful.
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MatthewMerchant
Posted Mar 9, 2017
Quality and variety
They had the best selection that I could find and the pricing was fair.
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GAD
Posted Feb 24, 2017
Quick delivery of product
The questions I had prior to placing my order was were answered quickly and with knowledge. Very helpful. Parts were shipped and arrived a couple of days sooner than the stated time.
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DouglasM.
Posted Feb 20, 2017
Corrected my order, with kindness!!
I ordered a Baluster but forgot to choose the correct length! I sent an email and they quickly altered my orderer and shipped the correct parts.
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