Square InvoicesReviews of squareup.com

Square has helped my hemp business tremendously. There are some areas I’d like improvement on such as transaction fees but overall it’s a 5 star processing company you can run your entire business through like I do.

The ease of becoming a customer and the ability to get up and running fast. So much work removed from my shoulders at a minimum cost makes me happy and that makes me successful. Best decision I have made to start my business and have the A/P & A/R taken care of and positive results to my cash flow :)

If I could give less stars, I would. Square will happily take payments from customers and hold the funds until they feel like giving it to your business. Whilst on my honeymoon, with no access to my accounting files, square decided to put my account under review and before they would send me any funds, they wanted multiple unnecessary financial documents and bank statements, which have nothing to do with the process of sending estimates and invoices. For two weeks, my funds have been, and are still being held from me and my business has been unable to function and will suffer massively. I have emailed square twice, both replies have been generic (bot) responses and my request to speak to someone on the phone have been ignored. And they refused to postpone the account review until such times as I am in office and have access to the information they want. But not to worry they say “ you will still be able to receive payments through square during this time” These payments will also be held from me.

I am a new small cleaning business and decided to try square invoice app. I have multiple issues since barely having this app. First I had client say they never received my invoices through text or email and I had to go return to get a personal check. I did a test of the app to check and invoiced my husband to see if it was working properly it went through. The next day I went to do a deep cleaning of a home and invoiced my cleint they received and paid it. Then all of a sudden my account was being investigated and my money withheld. They have made it so I can’t contact by phone or through the chat feature and when you email they send the same generic message in response every time. They refuse to tell me how long they will be investigating ,ask for any information,why the deemed me suspicious or fraudulent or when they will release my funds. Do not use them at all!!

I had a customer make a payment that I very much needed to have immediately. They placed a hold on it and sent me a 12 question form. The following day , another request. It has been a week and I still cannot access my money. They stated that it was for my security but as a result they fully screwed up my finances and I had no warning that they would do that as I has used this service for over a year prior to this situation. I will no longer use the once I receive my money. Better to just deal directly with your own bank. Most banks now offer a similar service.

Great services, great product Thanks

Invoice Functionality I like that I can enter the amount then add the customers email address to send an invoice. It's really user friendly.

I’ma salon owner and I’ve been using square for over a year now. The features for square appointment is very user friendly for myself and my clients to schedule an appointment for services. I only have one problem is that my clients can’t receive confirmation email or text to let me know their coming for their services. But other than that little complaint I enjoy using square.