Excellent
11,960 reviews
Spot Pet InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Amanda D.
Posted
Easy to file claims. Punctual responses. Great value! Easy to navigate website.
Response from Spot Pet Insurance· Apr 3, 2024
Thank you for your wonderful review, Amanda! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Cheryl B.
Posted
Reliable , responsive , and the best!
Response from Spot Pet Insurance· Apr 3, 2024
Thanks for choosing Spot to protect your furry family! 🐾
Shannon T.
Posted
I am so grateful to Spot Pet Insurance. I have had to use my insurance twice so far… both times my claims were so simple to submit and handled quickly and the money was deposited into my account directly. When I was searching for pet insurance, I spoke on the phone with someone they were very informative and helpful, as well as when I have called before submitting a claim. Thank you SPOT You’ll be a part of our pet family forever
Response from Spot Pet Insurance· Apr 3, 2024
We love hearing this, thank you for sharing Shannon! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Bethany W.
Posted
Spot made the process quick and easy. My claim was processed in a short amount of time and they gave an easy to follow break down.
Response from Spot Pet Insurance· Apr 3, 2024
We love hearing this, thank you for sharing Bethany! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Ariel H.
Posted
Very easy to submit a claim and paperwork. Refund direct deposit is cool.
Response from Spot Pet Insurance· Apr 3, 2024
Hi Ariel, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Helen
Posted
Easy to fill out claim online, claim was taken seriously no questions asked which was a relief as our puppy was really sick and it was very stressful. After the deductible was paid Spot stepped up and paid 70% of the remaining balance quickly into my bank account by auto pay. A second follow up visit was also covered. We are very happy with Spot Pet Insurance and grateful to be part of the spot community
Response from Spot Pet Insurance· Apr 3, 2024
Hi Helen, We’re so glad you had a positive experience and got your puppy the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Noah S.
Posted
I recently got my first and own dog, Spot has taken a lot of the major worries of vet costs away entirely. I've made two claims and the process was smooth, painless, and rather easy all around. Highly recommend.
Response from Spot Pet Insurance· Apr 3, 2024
Hi Noah, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Elissa D.
Posted
I received 4 emails stating my dog's records were needed to process my claim. I sent the records 4x. They said they requested them from my vet... only they requested them from a veterinarian hospital I've never been to. Finally, I called and they said they had the records. I never had this problem with my former pet insurance company.
Response from Spot Pet Insurance· Apr 11, 2024
Hi Elissa, We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595
