Excellent
11,960 reviews
Spot Pet InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Pablo F.
Posted
The claims get processed immediately, easy to submi claims.
Response from Spot Pet Insurance· Jun 3, 2026
We’re delighted to hear about your positive experience with our pet insurance, Pablo! Thanks for choosing Spot to protect your furry family.🐾
John L.
Posted
Dog needed surgery and the claim process was completed using the spot app and reimburse decision was made within 2 weeks
Response from Spot Pet Insurance· Jun 1, 2026
Hi John, we're so glad to hear your dog's surgery claim was processed quickly through our app! We appreciate your positive feedback.
Carl P.
Posted
Very impressed with the claims process. Upload to decision is fast - I’m very pleased.
Response from Spot Pet Insurance· Jun 1, 2026
Thanks for being part of the Spot family, Carl! 🐾
Kim P.
Posted
Spot Pet Insurance has been very easy to work with when I need to file a claim. They get back to me right away and keep me advised of where they are in the process. It takes only a few days to get payment for my claim and they give me good feedback if a claim is not eligible.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Kim, we're so glad to hear your claims process has been smooth and efficient! We appreciate you sharing your positive experience with us. 🐾
Laura L.
Posted
This is my first time with pet insurance. I did my research and felt SPOT was the best choice for both coverage and ease in understanding the claims process. I feel I made the right choice! SPOT is quick to respond regarding submitted online claims, with easy to read and understand allowed procedures and deductible progress, and the option to have reimbursement deposited directly to my bank account. And in the one or two times a phone call was needed for clarification, customer reps have been both knowledgeable, empathetic, and helpful. I highly recommend SPOT. You won’t be disappointed. I’m definitely staying with them for both of my pets!
Response from Spot Pet Insurance· Jun 1, 2026
Hi Laura, we are so happy to hear about your positive experience with our pet insurance, especially as a first-time customer. We are glad our claims process and customer service have met your expectations. Thank you for recommending us; we appreciate your loyalty for both of your pets!
Megan K.
Posted
For the money that is paid i think that there should be a higher return for preventative treatments and visits.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Megan, we appreciate your feedback regarding the value of our preventative treatments and visits. Please reach out to us if you have any questions.
Terry T.
Posted
Fast claim.
Response from Spot Pet Insurance· Jun 1, 2026
Thanks for being part of the Spot family, Terry! 🐾
Anca H.
Posted
They paid out with no issues. I sent all documentation and got it approved. I'm pleased with the company.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Anca, we're so glad to hear about your positive experience with your claim! Thanks for trusting us to protect your furry family.
