Ray H.
Posted
They just raised their price to 40 a…
They just raised their price to 40 a month. Im done its just as easy to delete the garbage myself and a lot cheaper.
Bad
44 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spam Arrest LLC
Spam Arrest (spamarrest.com) has 44 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
44 approved reviews, newest moderated first
Ray H.
Posted
They just raised their price to 40 a month. Im done its just as easy to delete the garbage myself and a lot cheaper.
Craig R.
Posted
Spam Arrest Blew it!! Was a subscriber for many years. Was a great product but to jack up the price the way they did, I am out. Not worth $39 per MONTH. You over played your hand. SaaS should go DOWN over time, not jump up out of no where. Guess you dont know how to manage a business.
Paolo B.
Posted
Good service, but absolutely TOO EXPANSIVE! Now it costs 39,95 dollars a month! I am an old customer, but this price is becoing really not affordable for normal human beings!
Edward
Posted
Like others, I'd used Spam Arrest for many years - nearly 20 in my case. Occasionally there was an annoying outage for up to 2 days - no explanation! - but basically it worked pretty well. I would pay a two-year subscription: last time, this was $109.95, I think. Not much per month. Now, they have suddenly changed to a monthly subscription only - of $29.95. Effectively, a 650% increase which, even in these days of increased costs and high inflation, is frankly iniquitous. I can't see Spam Arrest surviving this. Do they have a death wish? My own ISP's spam filter nowadays seems much more efficient than when I first joined Spam Arrest so, with a slight sadness after all these years, I have cancelled my subscription and un-hitched myself from Spam Arrest. And it's adieu, I think, rather than au revoir. PS A year later. I don't miss Spamarrest AT ALL! My internet provider is British Telecom and I use anti-virus security software provided by eset.com. Yes, I have to spend time deleting unwanted stuff sent to my bt.com address but it's not a great problem. Leaving Spamarrest? GOOD decision!
Christopher D.
Posted
Don't even consider using SpamArrest - 16 years ago I subscribed to SpamArrest to mitigate the excessive spam we were receiving on our 4 business email addresses. It was effective, and reasonably priced at under $100 per year. For the past few years SpamArrest has had technical issues where I could not access my account, at times up to 2 days at a time. Their customer service was remiss. However, I stayed with them, perhaps out of habit. That changed recently when they increased their pricing to $360 per year. At best, their service was only worth $8.33 per month, not $30. It should be noted that during the 16 years I subscribed to their service I never observed any improvements to their service that would benefit the subscriber. They never even updated their homepage. I strongly suggest that you avoid this company.
David L.
Posted
Scamarrest would be a better name for this lot. I closed my account when they increased their charges from $50.00 for six months to $30 a month but reopened it recently in order to access some old emails. So far, over a period of a week, they have charged my debit card six times for the $30 monthly charge, and I had to pay an additional $10 to get a response from them. So far endless "our accounting team are looking into this" responses. And to add insult to injury the account has been set up so that it can only send emails, not receive them, and, again, it's being "looked into". My advice: don't touch these sharks with a bargepole.
Simon G.
Posted
Raised rates by huge amount. Customer service is almost non existent. Stopped Spamarrest from servicing my accounts
Rex A.
Posted
Like other reviewers here, I have been with Spamarrest for years, since 2005 with few complaints. We know that the "challenge-response" email system upsets people, but I got into the habit of manually approving or rejecting messages from unverified senders before the challenge email is even needed. I don't even mind the antiquated UI. Main gripe is the terse, ungrateful, unapologetic announcement of a fee increase from $100/yr to $360/yr, as others have written about here. I don't know if they are deliberately trying to offload customers or what. I was lucky enough to find a replacement that doesn't use challenge-response, but does everything else, seemingly as well or better for a lot less money. I hope I am allowed to mention the name here. It's MailWasher Pro and I recently got a lifetime subscription for $100.