Excellent
161 reviews
Spacer.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Spacer is America’s #1 Monthly Parking Marketplace. We connect thousands of Renters across the country looking for parking with Hosts who have an unused driveway, garage or parking spot to share.Parking doesn’t have to be a terrible experience. At Spacer, we can connect you with affordable and convenient monthly parking provided by local Hosts near your workplace, home or college.Our community is made up of thousands of people, who are looking to help their neighbors access the parking space they need. You’ll find a wide range of driveways, garages and local parking operators on our platform for you to choose from. Originally founded, tested and proven in Australia, we’re hoping to improve parking across America.
Spacer.com (spacer.com) has 161 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Michael Y.
Posted
I have had a good interacting experience with WhereIPark in securing a parking space for my vehicle. Throughout the process, i worked with Marie who was accommodating and professional.
Response from Spacer.com· Oct 5, 2026
Thank you for sharing your experience. We’re glad Marie was able to assist you and provide a professional and accommodating experience. We appreciate your kind words.
Alexander T.
Posted
Had some issues with cancelling a monthly reservation. Called the support line got a real human who refunded me and cancelled with ease.
Response from Spacer.com· Oct 1, 2026
Thank you for sharing your experience. We’re glad our support team was able to assist you with the cancellation and refund and make the process easy. We appreciate your kind words about our customer support.
Lloyd W.
Posted
Overall, I was very happy with my experience with WhereiPark. The rate was competitive, the location was super convenient and I got great service from Marie when I sold the car and needed to terminate the agreement after just a few weeks. There were some technical challenges getting set up, and I appreciated the help from Mike at the hotel, completing my registration & gaining immediate approval to park. Overall, I readily recommend
Response from Spacer.com· Aug 4, 2026
Thank you for your thoughtful review. We're glad to hear you had a positive experience and that Marie was able to assist you with your cancellation. We also appreciate you recognizing Mike's help in getting everything set up. Thank you for your recommendation, and we wish you all the best.
Jadenipit R.
Posted
Carmen, very professional. Help me to solve all problems.
Response from Spacer.com· Mar 4, 2026
Thank you for your kind feedback. We’re glad to hear that Carmen was able to assist you and help resolve your concerns professionally. We truly appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Julian M.
Posted
While I have run into a few (easily solvable) issues and inconveniences with spacer, I have always had great success at receiving customer service over the phone. Marie especially does a good job at problem solving, and I appreciate all that she does.
Response from Spacer.com· Sep 3, 2025
Thank you for your feedback! We’re glad Marie was able to help and we’ll keep working to make your experience even better.
L C W.
Posted
Using Spacer, I'm able to list my space to rent and I've so far have had consistent renter activity. One area where Space could improve upon is Support when issues happen. I've had some issues around billing: when a renter canceled mid-month, it took about 2 months to receive the last half month credit, and when a new renter started, the payout rate was incorrect and so I had to wait another 2 week for the difference to be credited to my account. In particular, Maria the Support agent had very inconsistent response times and also her responses were not very clear (sometimes incorrect). Sometimes, after a period of no response on an open issue, I'd see that my Support ticket was closed. So with several issues, the issues would pile up and then I would need to go back, review the last status of the issues and then try to unravel down to the current status. I usually had to chase her to resolve and I felt like a loan shark trying to just get my credit. Another agent, Carmen Lanie Cadilo, was super responsive and took the time to go through each item of each issue and provided timely feedback on resolution timelines and also followed up consistently. Carmen helped me sort through the open tickets that I had. I don't expect to experience many issues with Spacer but if any do occur, I will definitely be calling in the issue and request Carmen to assist for a speedy resolution.
Response from Spacer.com· Aug 22, 2025
Thank you for sharing your experience. We’re glad to hear you’ve had consistent renter activity and that Carmen was able to provide clear and timely support. We’re sorry for the billing and communication issues you faced, and we’ll use your feedback to improve our processes. Best, The Spacer Team
Adi S.
Posted
This is an excellent app to discover and lease parking spaces (especially in busy urban cities). Overall, the web app and customer service has been solid. However, I have experienced billing frequency issues in the past. That said, Marie from Spacer's customer service team has helped me resolve billing charges and explain the root cause issues. For this reason, I still trust Spacer to meet my parking needs. Would recommend this solution to others!
Response from Spacer.com· Jul 29, 2025
Thanks for the great feedback, Adi! We're glad Marie was able to assist and that you're continuing to trust Spacer despite the earlier billing issue. Your support and recommendation mean a lot to us!
Shreya J.
Posted
Customer service answered questions well
Response from Spacer.com· Jul 29, 2025
Thank you for your feedback! We're glad to hear that our customer service team was able to answer your questions clearly. If there's anything else we can assist you with, feel free to reach out anytime—we're always happy to help!
