Great
251 reviews
SoundbrightHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required.Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund.The reviews below will tell you the rest.
Soundbright (soundbright.com) has 251 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
251 approved reviews, newest moderated first
Tom S.
Posted
Very smooth transaction, works fine, no problems!
Response from Soundbright· Feb 13, 2026
Hi Tom — smooth is how it should be. Glad everything's working well for you. Thanks for the review. — Ricardo, Soundbright
Joseph
Posted
You can start by getting in touch with the people that are trying to get in touch with you.your customers you said you'll get back to people within one business day it's been two and a half weeks. Be professional do what you say you're going to do what are you going to wait till I lose my chances of getting my money back I use that hard up to stealing people's money I don't think that you are so be the professional people that you are and get in touch with your customers thank you for the fifth time
Response from Soundbright· Feb 12, 2026
Hi Joseph — you shouldn't have to chase us for support, and I'm sorry that's been your experience. We recently came under new leadership and have completely overhauled our support team. I want to personally make sure this gets resolved for you. Email me directly at [email protected] or call (855) 625-4327 — we'll take care of it. — Ricardo, Soundbright
Greg
Posted
In early December I ordered a pair of Soundbright Mini Hearing aids as my old hearing aids were giving me problems. I saw the Soundbright ads and decided to give them a try. They arrived three days after I placed the order. I charged them up for a few hours then started using them. My first impression was WOW, these are better than the $3000. units I had. After 2 weeks of use , I am very satisfied with the Soundbright mini units. The batteries last through the entire day and the sound is good. For a hundred bucks, you can't beat them! Before you spend thousands, give these a try.
Response from Soundbright· Feb 12, 2026
Hi Greg — glad the Minis are holding their own against your old $3,000 pair. That's exactly why we built them. Thanks for giving us a shot. — Ricardo, Soundbright
Alex
Posted
Support does not respond to return requests or support questions by phone, text, or email. Do NOT buy these if you are not 100% sure they are exactly what you need.
Response from Soundbright· Feb 12, 2026
Hi Alex — that's a fair warning based on your experience, and I'm sorry it got to that point. We've brought in new leadership and completely overhauled how we handle support. I'd like to make this right — email me directly at [email protected] or call (855) 625-4327. — Ricardo, Soundbright
Marlin P.
Posted
The hear aids did not work well to my satisfaction. I ask for a refund, following all instructions and have not heard back. I would be very careful doing business with this company.
Response from Soundbright· Feb 12, 2026
Hi Marlin — you followed the process and deserve a response. The fact that you haven't heard back is unacceptable, and I apologize. We recently came under new leadership and have completely overhauled our support team. I want to personally make sure your refund gets processed immediately. Email me directly at [email protected] or call (855) 625-4327 — I'll take care of this today. — Ricardo, Soundbright
Alan W. D.
Posted
company does not respond for a return label request, product had too much ringing and background noise, had to contact paypal and file a claim.
Response from Soundbright· Feb 13, 2026
Hi Alan— having to file a claim just to get a return label is unacceptable, and I'm sorry that happened. We're under new leadership and have rebuilt our support team from the ground up. Email me at [email protected] and I'll get your return processed immediately. — Ricardo, Soundbright
Richard K.
Posted
Easy to order Easy to set-up Easy to use Best clarity of sound & voices Greatest of my previous seven hearing aids during the past 20+ years Easy on my wallet 11/2025
Response from Soundbright· Feb 12, 2026
Hi Richard — seven hearing aids over 20 years and we're the best? That means a lot. Glad they're working well for you. — Ricardo, Soundbright
shane G.
Posted
Company takes your money real fast but no product ever received been dealing with them for two months trying to get this resolved and I finally got to the point of asking for a full refund they said it would take 1-3 business days that was two weeks ago they still haven’t even attempted to make this right don’t waste your money
