Soul Insole Reviews | Read Customer Reviews of soulinsole.com

Soul Insole Reviews | Read Customer Reviews of soulinsole.com

Soul Insole reviews

374 approved reviews, newest moderated first

Mateo V.
Posted Dec 4, 2025
Buen producto
Buena calidad
Response from Soul Insole· Dec 4, 2025
Thanks for taking the time to write a review! We're glad to hear that you're happy with your insoles!
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BETTY
Posted Nov 29, 2025
Great quality and superb customer…
Great quality and superb customer service! Thank you!
Response from Soul Insole· Dec 2, 2025
This brightens our day to hear! Thanks so much for taking time out of your day to share about your experience!!
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Shopper
Posted Oct 10, 2025
Great products!!!
Everything was what I expected...very happy with products. My daughter & I loved the Premium Toe Spacers...very comfortable and feet felt relaxed after using them. We also purchased the Shoe Bubble orthotics which do the job of lifting the arch just right...& I used one of the Stackable Supports to add just a bit more lift for one arch. They fit just right and are very comfortable. I did purchase two different sizes for myself, but found the Small fit perfectly for Size 8 women's shoe. I'm hoping to exchange the unopened Medium for another Small. Overall, I think the product is very well designed and made with quality materials. I've had "foot" problems for many, many years and have tried every orthotic and foot device and these are the best.
Response from Soul Insole· Oct 10, 2025
Thanks so much for taking the time to write a review about your experience with our products!! We are happy to help you out with an exchange for the smaller size! Please email us at [email protected]
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Jo
Posted Sep 2, 2025
Product not received
Their products are excellent, however this time I ordered and then heard nothing more. Never recieved the product. Tracking showed that it left the US and then nothing.
Response from Soul Insole· Sep 2, 2025
Hi Jo! This is the first we are hearing from you about this. It looks like your package is still in transit - it has been 6 weeks, so this is taking a little longer than usual, so I am wondering if it has been lost - do you know if Israel is having delivery issues with the war going on? I've looked into your tracking: DHL Express: 9261290198160238978227 The final part of the delivery is done by Israel post and here is the tracking link that global post is sharing: https://doar.israelpost.co.il/en/deliverytracking?itemcode=LV837122772US It's all in Hebrew - can you please reach out to your local post to inquire about the package? Let us know what you find out. We are here to help. If the package is determined to be lost, we can re-ship or refund your order. Please have the heart to reconsider your one-star review. This is very hurtful for our reputation as a small business that deeply cares about our customer's experience. Give us a chance to help you and resolve this situation.
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Lenore P.
Posted Aug 19, 2025
Easy to order and it’s the product that…
Easy to order and it’s the product that I wanted, it also arrived very quick!
Response from Soul Insole· Aug 20, 2025
Glad to hear that your experience with ordering was easy and that you're happy with the insoles! Thanks so much for taking the time out of your day to write about your experience!
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happy C.
Posted Aug 9, 2025
i jus love your products
i jus love your products. especially how i can customize what my feet need. thanks Soul Insole!
Response from Soul Insole· Aug 11, 2025
We are so happy to hear that you are loving our products and they are feeling good for your feet! Thanks so much for taking the time to write a review!!
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Donna
Posted Aug 9, 2025
I have these insoles in all of my…
I have these insoles in all of my shoes. They support my arches and I can walk all day without my feet hurting. The orders are processed in a timely way and arrive quickly. I highly recommend these inserts!
Response from Soul Insole· Aug 11, 2025
Hi Donna! We are so happy to hear that our insoles are helping your feet feel comfortable! Thanks for taking the time to write about your experience with our insoles and our company.
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Laura G.
Posted Jul 31, 2025
Improved technology on the inserts and…
Improved technology on the inserts and the darker color looks less dirty. The arch support plus the extra gel ramps work great and make any shoe I wear feel like my Birkenstocks.
Response from Soul Insole· Jul 31, 2025
Thanks so much for writing to let us know about your experience with our insoles! Glad to hear that you like the black color option and that you're combining it with the gel ramps to customize to your needs. We really appreciate the time you've taken to write a review for us. It makes a big difference for our small business!
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