Soul Insole Reviews | Read Customer Reviews of soulinsole.com

Soul Insole Reviews | Read Customer Reviews of soulinsole.com

Soul Insole reviews

374 approved reviews, newest moderated first

Barbara E.
Posted Sep 1, 2023
I love the product
I love the product, but was a little surprised that only one came at that price this time. I received both, but on my previous order, I received 3 pairs and thought that was one order. That's why I was surprised.
Response from Soul Insole· Sep 1, 2023
Hi Barbara! Are you saying that you only received 1/2 of the pair (only a left or right side?) Or are you saying that you received a full pair with both the left and the right? I looked up your order - you ordered 1 pair of Shoe Bubble insoles so you should have both the left and right side. Please let us know right away if somehow you didn't receive the full pair!! email us at [email protected]
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Lisa T.
Posted Aug 31, 2023
This is such a great idea
This is such a great idea. It’s perfect for anyone who trips needs to pack lite. We used it for one of our cruises and I was able to take four pairs of shoes didn’t have to worry about packing space comfortable awesome.
Response from Soul Insole· Aug 31, 2023
Thank you for sharing your experience! We hope you enjoyed your vacation!
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Linda C.
Posted Aug 30, 2023
Just love the product!
Just love the product!
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Sibila
Posted Aug 30, 2023
Fueron muy amables en todo momento y su producto es muy bueno.
Tuve un problema con los gastos de importación y tras muchos emails me hicieron un reembolso de la compra, pues no pude recibir el paquete. Fueron muy amables en todo momento y me solucionaron el problema. Además, su producto es muy bueno, yo lo utilizo siempre. Aunque la próxima vez lo compraré en Amazon para no tener problemas con los gastos de importación a España.
Response from Soul Insole· Aug 30, 2023
Hi Maria. Glad that you have enjoyed our insoles and that we were able to help out. I'm familiar with your situation and that was very strange for your customs to be demanding extra taxes when the taxes were already paid. Sorry that you had to deal with that. Thanks again for your great communication and patience.
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Carole H.
Posted Aug 29, 2023
Alway loved your products
Alway loved your products. Quick reliable delivery. Thank you x
Response from Soul Insole· Aug 29, 2023
So happy to hear that you're enjoying our products! We appreciate the review!
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Rosa Z.
Posted Aug 29, 2023
Really helps me with muy posture really…
Really helps me with muy posture really recommend
Response from Soul Insole· Aug 29, 2023
This brightens our day to hear that our products have been helpful for you!
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MaryD
Posted Aug 29, 2023
Great product
Great product. Helps with foot discomfort due to high arch, plantar fasciitis. Highly recommend!
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customer
Posted Aug 11, 2023
Not comfortable
Not comfortable. Difficulty placing them in correct place
Response from Soul Insole· Aug 11, 2023
We are so sorry to read your review! Please don't worry, we understand that everyone's feet are different and can have different needs, so we have a 100% satisfaction guarantee and can help you with a refund right away if that's your preference. Please reach out to us so that we can help you. Our phone number is: 619-746-7256 our email is [email protected] Here is the video showing proper placement of the Soul Insole Shoe Bubble: https://www.youtube.com/watch?v=9_kfAzHKlUM&t=2s Do you mind if we ask a few questions and try to help out? Firstly, what is your shoe size? There's a chance you may need a smaller size or a different type of support if these are uncomfortable. If you are possibly on the smaller end of the size range, if your shoes may have some existing support, or if your arches are lower and more sensitive to support, it is likely that you will prefer to choose 1 size smaller or our thinner version (The Shoe Bubble Pro-Lite). Also, maybe you have a different foot ailment all together that is calling for a different type of support. We would love to help guide you if you're open to that! If we can learn more about your needs, and we figure out that there was a different product that could help you, we can offer an exchange. If you prefer to just return them for a refund, that's totally fine! Please let us know! We want to make sure you have a positive experience with our company and our products.
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