Great
45 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SOS Online Backup offers a secure and robust cloud backup for consumers and businesses. SOS Online Backup has been the PC Magazine Editors’ Choice Award since 2006 and is Laptop Magazine Editors’ Choice. SOS Online Backup supports Windows (endpoints/servers) and Mac platforms. SOS Online Backup has a lot of small niceties. Its speeds were very fast, its wizard is helpful for less tech-savvy users, and its the most lightweight backup program. SOS Online is a cloud backup service that differentiates itself from its competitors by offering top-notch security with exclusive features like unlimited versioning, archiving and much more.
SOS Online Backup (sosonlinebackup.com) has 45 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 31 reviews with 5 stars · Clear filters
L. Richard L.
Posted
I use 3 backup services daily for years. One is comprehensive but slow. Another is limited (not all file types get backed up) but fast. SOS is by far the best; i.e., both comprehensive and fast.
Katheryn T.
Posted
David John was unusually helpful. Way beyond necessary. I am not computer literate at all. He walked me through it all and always with a cool head. So pleasant!!
Response from SOS Online Backup· Jun 5, 2019
We appreciate you taking a minute to share your feedback. Thank you so much, Katheryn.
Frank
Posted
My experience3 has been great. I get all the help I need in a very friendly manor. I could not be more pleased. David John helped me with a problem today and was absolutely excellent.
Response from SOS Online Backup· May 8, 2019
Dear Frank, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to a continued relationship is serving your data protection needs.
Chad W.
Posted
Easy. No complaints
Response from SOS Online Backup· May 8, 2019
Dear Chad, we really appreciate you taking the time out to share your experience with us.
Christine G.
Posted
I am clueless when it comes to computers; SOS people were patient, persistent, and encouraging while walking me through what are not complicated steps - option after option was offered to help me configure (how do you like that word!) and schedule backups -YouTube videos, live help, etc until I got it.
Response from SOS Online Backup· May 8, 2019
Dear Christina, Thanks for the awesome 5-star rating and detailed review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Jerry C.
Posted
Great product and terrific technical support!!!
Response from SOS Online Backup· May 8, 2019
Jerry, thank you for the great review! We’re so happy you loved the experience with our customer support team. As always, do not hesitate to contact us for any assistance,
Frank M.
Posted
Has been a great source of comfort knowing that I have this backup and can access it from anywhere. No problems using it.
Response from SOS Online Backup· May 8, 2019
Hey Frank, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. Thank you again.
Matty C.
Posted
I'm new with the company, but the sales and billing representative make me feel like I was a current client. Very happy with the company and its employees, Thanks
Response from SOS Online Backup· May 8, 2019
Dear Matty, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
