Mikel
Posted
Great massage!!
Great massage!!! she was on time and ready to go.

Average
653 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soothe is Wellness, Delivered! ➠Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including:- Deep tissue- Swedish- Sports- Reflexology- Prenatal - Couples.Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Soothe® In Home & Office massage (soothe.com) has 653 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
653 approved reviews, newest moderated first
Mikel
Posted
Great massage!!! she was on time and ready to go.
Yvette
Posted
Karla is excellent. Very skilled very considerate. Very professional. Very polite and on time.
Caleb
Posted
Great service. So easy to book. Both therapists were great and very professional.
Nicole W.
Posted
Great massage. Very professional
Amy
Posted
Excellent massage!
Taylor W.
Posted
Thanks for ruining Valentine’s Day, Soothe. I booked my first-ever appointment with Soothe for Valentine’s Day as a gift to my husband. I saw the therapists pick up the appointment, got a confirmation email and anxiously awaited our couple’s massage. One-hour before our massage ON Valentine’s Day (7:00p), I got a message saying no one was available. When I called, I got a terrible customer service representative who wasn’t at all sympathetic to what had just occurred. No, we’re so sorry this happened...no trying to fix it all. Just a you’re SOL leaving me empty-handed on V-Day. I will never use Soothe again. ***UPDATE*** Customer service reached out an offered 60 free massage minutes + $20. So, basically a free massage. Great. We book another couple’s massage to make up for Valentine‘s Day gone wrong. We book one female and say it doesn’t matter for the second thinking this would increase our odds. Once again...we received a confirmation email saying we were good to go along with the names of our therapists. Yet again, one hour before our massage we received the “oops - our therapists are busy” message. Not only is this a bad joke, this is a flawed business model. So, you reach out once therapists confirm, but not when they cancel? Customers are held to a two hour cancellation policy (if not cancelled within two hours, they charge you a fee), yet they are not held to the same standard? Clearly there is no accountability for their therapists and the credit means nothing as apparently it’s not possible to get an actual massage.
Response from Soothe® In Home & Office massage· Feb 15, 2020
I'm sorry to hear this was your experience, Taylor. Please message me directly at [email protected] at your convenience. I'd appreciate learning more. Thank you for your feedback. I look forward to hearing from you,
Michael
Posted
Destini is fantastic. One of the most relaxing massages I've ever had. What a blessing!
Felicia
Posted
We did a couples massage and the therapists were amazing! It was an excellent massage - the right amount of pressure where needed and a series of wonderful stretches at the end. And it was awesome being home and rolling into bed after.