Soothe® In Home & Office massageReviews of soothe.com

Made an appointment, used a 20%-off discount code, and canceled the appointment w/in 10 minutes because I made a mistake. Made the correct appointment, tried to use the discount code, and system said I'd already used it. Spent 30 minutes chatting with customer service who basically said, "Sucks for you."

This company are crooks big time! People buy gift certificates for one amount of money, their services cost much less, and you can’t use two services so the mi ey just disappears. They don’t take refunds, and don’t solve any issues with anything.

Twice, a massage therapist never showed up. Then, of course, you can't contact anyone about it, short of writing an email. Chat Support doesnt work/isnt answering. Hope I actually hear back. I suggest trying the "old fashioned way" and going in to get tor work done.

I ordered my wife a 2 hour message for mothers day. I ordered it awhile ago and it was accepted by Erica. Then on Mothers day my wife was getting ready for her massage and it was 5 minutes past time. So i looked in my emails to see if i missed something, i did not find any emails cancelling. My appointment was cancelled by Erica and i was never notified. The only thing this stupid company did was say they will cancel my appointment and " sorry you did not get the soothe experience". I could not believe it.

Horrendous company. SO many women have told me they had dangerous experiences with men as amssage therapists and they still kept several men I reported in the system to book. I tried to call the emergency line and or post on the facebook group to get help in one instance and they deleted my posts. I was in a dangerous situation. They lie at onboarding saying safety is important and then do NOTHING to protect therapists. They also UNDERPAY and it is the lowest pay for outcalls. This company does not care about you or your wellbeing or safety

As a licensed massage therapist, I resigned from accepting clients with them on 3/5/24. They were happy. I started publicizing how I was sexually harassed on assignments and they did nothing about it. They don’t even have a SOAP note process. Never thought I would say this: You’d be better with the greater of the two evils - Zeel.

The quality of therapists in Australia is above all! Have booked numerous times and always have a fantastic experience.The therapists are very professional and really care about what they do. The app is brilliant and so easy to use. If you need to make a change to your booking you can do so yourself through the app. The price is maybe slightly higher, but honestly when you get the best massage and the convenience of having it at home it is well worth it. I usually book the same therapist now each time, she is amazing and knows exactly what to work on from the last session. Highly recommend this service!!

Was just absolutely scammed out of a massage alert- I WOULD NOT use this app!! Credit card payment went through and massage technician cancelled in the middle of the night before this AM appt most likely because it is raining. This was for my partners birthday we cannot reschedule and that’s the option the app is providing. Terrible