James S.
Posted
Communication inaudible
We enjoyed the food and the service was fine. The only complaint we have is the communication system when you order is barely audible and has been for a very long time.
Bad
394 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
Showing 9 reviews with 4 stars · Clear filters
James S.
Posted
We enjoyed the food and the service was fine. The only complaint we have is the communication system when you order is barely audible and has been for a very long time.
Dewanaha C.
Posted
I went through the drive thru and order chicken tenders. I asked the cashier if I could park in a spot to eat? She said sure. My chicken was rock hard. I pressed the order butting explained and the manager apologized and cooked a fresh batch of tenders and brought it out to me himself with no issues . Outstanding! Thank you so much.
Marie
Posted
The Sonic in my neighborhood has important dramatically in the past year. The quality/service from employees has improved. Food quality has improved. Food times have improved but in all honesty still take a while, even when using the app. But in terms of fast food I feel Sonic has stepped up.
Marcos
Posted
I liked the food, could be better, but it's a thematic restaurant, we can't wait for to much.
Jaydynce V.
Posted
I loved there chili cheese dogs they were so good i loved them so much I would give them 5 stars but they forgot a chili dog so i took away 1 star
VerifiedShopper
Posted
Update: THIS SONIC LOCATION IS NOW PERMANENTLY CLOSED. Grade: B- Location: 8600 W Gage Blvd, Kennewick, WA Very convenient location. The food is consistently good and as advertised. The drive-thru staff could be more enthusiastic on the speaker. When the manager is working the drive-thru, he's great! Really entertaining and a great experience. I love the drive-up service! Very nice, polite and caring hospitality crew! Generally, this Sonic Drive-In location is an excellent choice for a quick drink or meal fix! One improvement for the DRIVE-THRU crew that could be made: Before you hand a customer a drink product, make sure the sides of the drink container are clean and wiped down. I don't know how many times I've received a VERY sticky shake, dripping French vanilla coffee, or root beer float with foam flowing out of the plastic top! Yikes! C'mon, guys - it only take a second to go the extra mile and make things nice!
James F.
Posted
Went to the Sonic in the Fairway Park Shopping Center and ordered a limeade with a burrito. Very fast and friendly service. Only recommendation is to create a larger lot for drive in traffic. Otherwise, I'm very happy with my experience
Jennifer H.
Posted
Best chicken fried steak and tots