Excellent
1,334 reviews
Solace HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Mid M.
Posted
Got my Perscription in 2 weeks been fighting for 3 months.
Response from Solace Health· Aug 10, 2026
We are so happy to hear that we could help you get your prescription quickly after such a long wait. We appreciate your kind words!
Leizette
Posted
Shayna is a hardworking woman lol. She is always ready willing and able to help with whatever I ask for. If all your employees are like her then your company is the luckiest . So glad I found you and Shayna found me!
Response from Solace Health· Aug 10, 2026
We are so happy to hear about your wonderful experience and that our advocate is providing such exceptional support. It's fantastic to know you feel so well-assisted!
Alanna C.
Posted
Staff was able to qualify me for the new Medicare Bridge program. It saved me the difficult process
Response from Solace Health· Aug 10, 2026
We're so glad to hear our team could assist you with the Medicare Bridge program and make the process easier for you. Thank you for sharing your positive experience!
Donna M.
Posted
I have not heard from your advocate for about a week. I’m thinking she can’t do anything for me. But if that’s true, I wish she would just tell me that.
Response from Solace Health· Aug 10, 2026
Hi Donna, we are so sorry, a week of silence is not okay, and we completely understand why you'd start to wonder if anything is even happening on your case. You deserve honesty either way, whether there's progress or not, and we're sorry that wasn't communicated to you. We do see there was an appointment scheduled with your advocate on the 4th, and if you'd like to get another one set up, please reach out to our customer service team at (240)693-3281 or your advocate directly so we can get you back on the calendar and get you the clarity you deserve 💚
Charlie R.
Posted
Great People to work with. Follow up on their commitments.
Response from Solace Health· Aug 10, 2026
We are so pleased to hear that you had such a positive experience with our team and that we met your expectations. Thank you for your kind words.
Roger Vai S.
Posted
By dealing with Jenny Nichols it is very helpful talking to her.
Response from Solace Health· Aug 10, 2026
We're so pleased to hear that you had such a positive and helpful experience. Your feedback is greatly appreciated.
customer
Posted
I am still waiting for an outcoming. Until then, I cannot completely fill out the survey.
Response from Solace Health· Aug 11, 2026
We appreciate your feedback - hopefully we do nothing but get better for you and support you as you need!
customer Z.
Posted
My big oxygen machine I had for years started not working correctly.The company brought me one that sounded so loud, I called Solace and they call the company Lincare and they brought me a different one, it's like the one I had for years, I'm very pleased, we're just humming right along 😀
Response from Solace Health· Aug 10, 2026
We're so pleased to hear that we could help you get a comfortable and familiar oxygen machine. It's wonderful to know you're humming along happily! Thank you for sharing your positive experience with us.
