Smartpress Reviews | Read Customer Reviews of smartpress.com

Smartpress Reviews | Read Customer Reviews of smartpress.com

Smartpress reviews

574 approved reviews, newest moderated first

Reese
Posted Feb 25, 2026
Signs look perfect!
Products look great and support was seamless.
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Hope
Posted Feb 25, 2026
Beautiful work
Beautiful work, personalized customer service, fast and a company that you can get behind!
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Mai T.
Posted Feb 25, 2026
As a first-time customer- 5 stars from us
As a first-time customer, I had a great experience with my order of 300 booklets in 5x7 size. The customer service agent was very kind and understood our deadline for the upcoming conference event. They expedited the production time for us at no extra charge, and the booklets turned out beautifully. The pricing was reasonable as well. Great job, production team! I will definitely come back for more orders.
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Marlin
Posted Feb 24, 2026
Our business loves this company
Our business loves this company! Quick and quality printing and top notch customer service.
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Eric O.
Posted Feb 24, 2026
Short run 2nd order of some large sized…
Short run 2nd order of some large sized brochures. My client received the pieces directly and was thrilled with the results. Very pleased. Happy client. Good job!
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Nicole
Posted Feb 24, 2026
It was easy and fast
It was easy and fast
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Maddie
Posted Feb 23, 2026
Border beware
I had high hopes for this project, but was rather disappointed at the results. My design incorporated a narrow outlined border, which I worked diligently to be pixel-perfect on all sides. The proof's margins and cut lines appeared to be correct, so I approved. When I received the order, each card appeared to have a larger margin on the top than on the bottom and along the sides. This created an illusion that the design hadn't been centered like my proof showed. I know things can shift in the printing process, but I was bummed to see this, especially having been satisfied with other SmartPress orders in the past.
Response from Smartpress· Feb 23, 2026
Thank you so much for taking the time to share this. I’m really sorry the final result wasn’t what you expected, especially after putting such care into your design. Borders can be particularly sensitive because Smartpress has a standard cutting tolerance of up to 1/8″. Even a slight shift during trimming can make thin borders look uneven. For future projects, we typically recommend removing borders, making them thicker, or placing them at least 1/4″ inside the trim line to help prevent this effect. I’ll be reaching out to you directly so we can take a closer look at your order and work toward a solution together.
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Janet
Posted Feb 20, 2026
Great options, real people.
I love the variety of paper options, including recycled, love the idea of carbon-neutral printing, and especially love that customer service is done by real human beings, not chat-bots.
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