Excellent
83 reviews
Smartfi Home Loans, LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage. NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Smartfi Home Loans, LLC (smartfihomeloans.com) has 83 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
83 approved reviews, newest moderated first
Tyrone C.
Posted
At 77 years old, Your agents made it easy for me to understand what was going on and secure this loan for me. I thank them, and I would recommend your company and agents to anyone.
Response from Smartfi Home Loans, LLC· May 29, 2025
Tyrone, we’re thrilled to hear that our team made the loan process easy for you! Your recommendation means a lot to us. Thank you for sharing your experience, and we’re glad we could assist you!
Debra O.
Posted
I was very nervous at first about getting a reverse mortgage, but Rebecca explained everything and all the counseling made me feel comfortable and knowing that I had made a good decision and I know that I have them to support me throughout this whole process.
Response from Smartfi Home Loans, LLC· Apr 9, 2025
Hi Debra! We’re thrilled to hear that Rebecca made you feel comfortable and supported during your reverse mortgage journey! Your confidence in our team means a lot to us. Thank you for sharing your experience, and we’re here for you every step of the way!
Cindy P.
Posted
I know that Jonathan Ruiz and Faith have me covered with anything I need. They are even ready to close in under 30 days!
Response from Smartfi Home Loans, LLC· Apr 7, 2025
Cindy, we're thrilled to hear that Jonathan and Faith are providing such excellent support! It's great to know they're helping you achieve your goals quickly. Your satisfaction is our top priority, and we're here for you every step of the way!
Robert K.
Posted
Rebekah is very knowledgably and helpful, explaining details of the HECM and providing other helpful advice. She is also very personable, easy to talk to, felt like I was talking to a long-time friend. I highly recommend Rebekah!
Response from Smartfi Home Loans, LLC· Mar 24, 2025
Thanks for the fantastic feedback, Robert! We're thrilled to hear that Rebekah made such a positive impression. Her expertise and personal touch are what we strive for. We appreciate your recommendation and look forward to continuing to provide exceptional service!
Iris Letich L.
Posted
Rebekah and Marie truly made the process so easy.
Response from Smartfi Home Loans, LLC· Mar 20, 2025
Thanks for the wonderful feedback, Iris! We're thrilled to hear that Rebekah and Marie made your experience smooth and enjoyable. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!
Daniel B.
Posted
Moiz was extremely helpful and patient with the loan process. He responded in a timely manner and was professional in conveying with what was necessary in order for the loan to close. Highly recommend him and will most definitely be working with him again in the future!
Response from Smartfi Home Loans, LLC· Mar 13, 2025
Thank you for the fantastic feedback, We're thrilled to hear that Moiz provided you with such great service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Donna S.
Posted
It’s rare nowadays to have a transaction go as smoothly as mine did with SmartiFi. Rebekah Weiskittle was wonderful to work with, and very efficient. Love her energy! Recommending SmartFi to all my friends and clients.
Response from Smartfi Home Loans, LLC· Feb 1, 2025
Hi Donna, Thank you for sharing your experience with us! Your recommendation means the world to us - thanks for trusting SmartFi!
Lisa
Posted
Awesome experience! Great to work with. Answered all my questions!
Response from Smartfi Home Loans, LLC· Mar 1, 2023
Thanks so much for taking the time to leave us a review, Lisa! It's our pleasure to serve you.
