Average
199 reviews
SmartDrawHonesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.
SmartDraw (smartdraw.com) has 199 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
199 approved reviews, newest moderated first
Balding
Posted
really poor UX, constant issues logging in and won't print,
Response from SmartDraw· Jan 3, 2019
Hello, We're sorry that your experience has been terrible. Our support team would love to help you get to the bottom of your issues. Please reach out to [email protected]
Greg H.
Posted
SmartDraw is a fantastic application. We are about to embark on a major project to improve the shopping experience for over 150 stores in our network. SmartDraw provides a simple tool to work with Franchisees and Suppliers to get the perfect result!
Liz T.
Posted
Enjoying the SmartDraw program, it's easy and allows me to be very creative with the hundreds of products options available. I first started using this program to create Family Trees *without being attached to an on-line program) and I find it easy to use. I am now using many of the other SmartDraw products available and very impressed by what can be achieved. Highly recommended!
Steve
Posted
Really liked smart draw since i started using it back in 2011, Had a bit of trouble at first as I'm not the smartest cat when it comes to computers and software. Picked it up quickly and ran with it on all sorts of applications for my business. Thanks SmartDraw , keep the good times rolling Regards Steve
Rodney M.
Posted
I am attempting to use the Cloud version but am not having much luck. My computer keeps losing connection with the server. It looks like I will have to switch to the downloadable version and pay the extra money.
Response from SmartDraw· Nov 12, 2018
Hi Rodney. We apologize for any issues you are experiencing. Someone from our support team has already reached out personally to get more information and assist you.
Marizaan H.
Posted
Initially I had trouble figuring out how to work with it, but once you get the hang of things, it really is a very nice program to have. I haven't explored all the updates of the 2018 program yet but it looks even better than the 2017 version. Bonus: really amazing service. Since we are a Namibian company, I had to work around getting an invoice for payment and rather pay by credit card, but everyone was really helpful in getting me started.
Ross L.
Posted
Smart Draw Cloud is a complete misnomer. There is nothing smart about it. And it lost my work... total and utter waste of time.
Response from SmartDraw· Oct 18, 2018
Sorry to hear this happened to you. Please contact our support team at [email protected] to see if there's anything we can do to help.
David A.
Posted
I was a little hesitant after the trial version as it ran so slowly that it was virtually unusable. However, with patience, I could see the potential of the programme so decided to buy it. The downloaded version is infinitely better. It is much, much faster and has a lot more attributes, which are very useful. It is at least as good as Visio, which I was very familiar with and I am very happy with it.
