Lance P.
Posted
READ THEIR POLICIES!!
READ THEIR POLICIES!! If you are inactive for more than 30 days they will clean out your account! $449 of earnings that they kept because I didn't play for a month. Nothing more than a sorry its policy from customer support.
Response from SlotsandCasino· Dec 11, 2025
Hello Lance, Thank you for bringing this to our attention. I understand how disappointing it is to return to your account and find your balance affected, especially when it involves earnings you were expecting to use. Our team can take a closer look at your account status and review the inactivity policy as it applies to your case. Please contact our support team so we can verify the details and explore what options may be available. Best regards, Casino Experience Team




