Great
368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
Joy M.
Posted
Great customer service, above and beyond. Great company that I would recommend to everyone who owns a pet!
Response from Sleepypod· Nov 22, 2023
Joy - We're pleased to have assisted you. Thank you so much for taking the time to leave the kind comments and 5-star review. More importantly, we appreciate your trust in Sleepypod for your pet.
Terry
Posted
Great customer service! Very fast to respond. I Was having trouble with getting tracking information. Reached out to customer service and received it minutes later. Thank you so much
Response from Sleepypod· Nov 22, 2023
Terry - Thank you so much for taking the time to share your experience with our Customer Service team. We're happy to hear our team was able to assist you. We appreciate your trust in Sleepypod for your pet's needs.
Catherine G.
Posted
The service was great. I had made a mistake on my order and everything was fixed quickly and easily. The quality of the carriers is wonderful.
Response from Sleepypod· Nov 22, 2023
Catherine - Happy we were able to address the problem promptly and even happier to hear that you are delighted with your Sleepypod carriers! Thanks so much for your trust in Sleepypod for your pets!
MCN
Posted
Fits well and comfortable for our 60 lbs Dutchie . We used it on a road trip for the first time and no issues.
Response from Sleepypod· Nov 20, 2023
Fantastic to hear this! Thank you for sharing your experience with your Sleepypod product. Your trust in Sleepypod for your pup means the world to us! We appreciate you taking the time to leave your review.
Liliana
Posted
Great product, excellent quality.
Response from Sleepypod· Nov 20, 2023
We're so happy to hear you are pleased with your Sleepypod product. More importantly, we appreciate your trust in Sleepypod for your pet. Thank you for taking the time to leave your review!
Jess & R.
Posted
Our dog loves her Sleepypod and knowing she is safe while traveling in a vehicle is very reassuring! This company has excellent customer service. They responded and fixed our problem, that we accidentally created very quickly. They did not have to help us. It’s clear this company cares about their customers. The service was above and beyond. Thank you
Response from Sleepypod· Nov 17, 2023
Amazing! We appreciate your trust in Sleepypod's product for your pup. And, we're so delighted to hear that our team went above and beyond to address your needs. Thank you for taking the time to leave a review here on Trustpilot.
Emily
Posted
High quality product!
Response from Sleepypod· Nov 17, 2023
Emily - Thank you so much for taking the time to leave a 5-star review. We're happy to hear that you are very satisfied with the Sleepypod product.
Brenda N.
Posted
Absolutely wonderful in resolving problems!
Response from Sleepypod· Nov 16, 2023
We're delighted to hear that our Sleepypod product was helpful for you and your pet! Thanks so much for taking the time to leave a 5-star review.
