Great
368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
Kate M.
Posted
I couldn’t find my order to track shipping etc after I ordered.
Response from Sleepypod· Apr 30, 2024
Hi Kate, We apologize that you didn't receive any tracking information. We have emailed you with the update tracking. Please let us know if we can assist any further by reaching out to us at [email protected] Thank you.
Andrea
Posted
Love the martingale harness for my dogs. Originally bought from the Canadian site as I’m in Canada but they are constantly sold out . The previous ones had a Velcro closure which is quick to get my pups in and out of them but my female hates the sound of the Velcro ,so I’m loving the buckles.Also the Velcro gets full of fur eventually which is why I wanted a new one.Excellent quality, aesthetic & ease of use. Nice colour choices .My only complaint is they are a little pricey -especially so with the shipping but only the best for my sweet pups ! Will be ordering another shortly for my male puppy as soon as he’s done growing . Would love to see more mesh underneath to allow for more air flow (my male gets hot quickly with his double coat) if it doesn’t compromise safety and comfort - or maybe even a cooling harness option or other cooling gear. Thanks sleepypod!
Response from Sleepypod· Apr 29, 2024
Hi Andrea! Thank you for choosing Sleepypod! We are so glad you and your furry companion are enjoying it! We are working logistically to get more items in stock for our Canadian website. If you have any questions please feel free to reach out to Jeffrey at [email protected] and he can assist you further. Thank you!
Julie
Posted
I think the product is top notch! But I am disappointed that the return is self-pay. I mean it's not a cheap product and I accidentally bought a bag too small for my cat and had to pay for the return myself. I think this is generally just bad service
Response from Sleepypod· Apr 29, 2024
Hi Julie, We apologize that you aren't satisfied with your Sleepypod experience. Please feel free to reach out to Jeffrey at [email protected] and he can assist you with a coupon for a future product order and also assist with a return/exchange should you need to return an item. Thank you.
Alanna S.
Posted
Straightforward transaction
Response from Sleepypod· Apr 25, 2024
Hi Alana, Thank you very much and we're happy that you had a delightful experience with Sleepypod!
E R.
Posted
Excellent customer support
Response from Sleepypod· Apr 25, 2024
Hi there! Thank you so much for using Sleepypod and we're glad our customer service team could provide excellent service for you!
Mary D.
Posted
Good description and indication of sizes on-line. Easy to order. Arrived quickly. The Sleepypod Air that we ordered is made of good quality material and has lots of ventilation.
Response from Sleepypod· Apr 25, 2024
Hi Mary! Thank you so much for trusting Sleepypod with your pet and we're glad to have you as a valued customer!
Gary Y.
Posted
Very well made and excellent fit ! My cat (MEW) has no issues with it. Well worth the price.
Response from Sleepypod· Apr 25, 2024
Hi Gary! Thank you very much for choosing Sleepypod and we're glad your cat enjoys it as well!
Alice B.
Posted
Nicely made product and superior customer service..\ Had trouble with sizing and fitting the harness but got great help from the company. I highly recommend this product and the company,
Response from Sleepypod· Apr 25, 2024
Hi Alice! We're so glad our customer service team could assist you and thank you for choosing Sleepypod for your furry companion!
