Sky Terrarium Reviews | Read Customer Reviews of skyterrarium.com

Sky Terrarium Reviews | Read Customer Reviews of skyterrarium.com

Sky Terrarium reviews

Showing 6 reviews with 2 stars · Clear filters

Kelsey R.
Posted Nov 30, 2024
Came in really bad condition
Came in really bad condition
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Elena
Posted Aug 17, 2024
Sono passati 20 giorni dall’ordine e…
Sono passati 20 giorni dall’ordine e ancora non ho ricevuto il pacco quindi che giudizio posso dare? Certo non buono visto che non capisco dov’è l’ordine e la vostra risposta unica non mi ha soddisfatto non mi ha fatto capire quanto tempo ci voleva.
Response from Sky Terrarium· Aug 21, 2024
Hi Elena, your package is expected to be delivered this week. Pls follow the tracking number to receive your order. Thanks for your support and understanding.
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tangie D.
Posted Jul 17, 2024
3 weeks to arrive with dying/dead tree
3 weeks to arrive with dying/dead tree. They did actually replace with a beautiful new tree and moss a few weeks later. I had to do it myself. Messy. Overall, I wish it would have arrived as advertised for $200.
Response from Sky Terrarium· Aug 3, 2024
Hi Tangie, thanks for your order and sorry for any inconvenience caused to you. We hope that your tree of life is good now. Let us know if you have any questions, we are always happy to help you solve any problem you may have.
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Jessi
Posted Jul 17, 2024
love the glass terrarium and base
love the glass terrarium and base, the plant was not packaged like it was in the video resulting in all the leaves coming off when pulling out cotton. there was no plastic pipe protecting it from cotton. i’m gonna see if i can get them to grow back
Response from Sky Terrarium· Aug 3, 2024
Hi, we didn't receive any email or message about your problem to solve it. We will check and solve your issue soon.
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Audrey C.
Posted Jul 2, 2024
It’s not as delicate as the photos…
It’s not as delicate as the photos portray. There is barely enough moss… mostly dirt
Response from Sky Terrarium· Jul 10, 2024
Hi Audrey, thanks for your order and sorry for any inconvenience caused to you. We didn't receive any email from you to solve any problems. Could you explain your situation, please? We will check and we promise to strive for improvement. Many thanks.
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Craig
Posted Jun 30, 2024
Disappointed …
The glass that my tree sits in is very dark. It is hard to see the tree inside.
Response from Sky Terrarium· Jul 1, 2024
Hi, sorry for this inconvenience. We didn't receive any email or message from you to solve your order. Because the material we used to make this vase is dark in color. Could you send some pictures of your tree of life, please? We will review and resolve your issue as soon as possible. Thanks for your support and understanding.
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