Skybound EntertainmentReviews of skybound.com

Quick to respond and very polite

They don't send the merchandise, don't answer to e-mails or complaints, where I come from this business model is called a scam. Wouldn't recommend to the worst enemy, don't order from them.

Ordered the invincible compendiums in February, they told me it was shipped but I never got any info on where the package was. I submitted a ticket asking for any updates, got an answer saying they’d keep an eye on it and keep me updated. It’s been 19 days and my ticket is still processing with no reply.

Hello i bought callisto protocol collector's edition and when i received the packages the statue was missing the base and was broke aswell i tried to talk with the customer service for a refund and they never respond back

Quick response, straight to the point, helpful!

Absolute failure to refund payment. Very disappointing.

They answered me very quick and they really cared about their customers.

I misunderstood something about the expected shipping dates of 2 orders I placed, and the Skybound Help Center was prompt in their reply and explained very clearly when I should expect things. The issue had wholly been me misreading something, and so it wasn't really an issue at all, and they resolved it all and set my mind at ease very quickly and professionally!