Andres Felipe M.
Posted
Worst customer service ever
Worst customer service ever. The people answering emails do not even have signage with their contact information and their responses are super rude.
Bad
475 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The new normal in electric shavers for both men and women. For customer service questions and information, please call us at 609-284-9780 | UK +44 0203 372 4109
Skull Shaver (skullshaver.com) has 475 customer reviews on Rated Honest, with an average rating of 1.9 out of 5.
475 approved reviews, newest moderated first
Andres Felipe M.
Posted
Worst customer service ever. The people answering emails do not even have signage with their contact information and their responses are super rude.
M. B.
Posted
Ich versuche seit ca. zwei Monaten Ersatzklingen für den Pitbull Skull Shaver zu bestllen. Fehlanzeige. "Out of stock!" Habe die Firma angeschrieben wann die Ware wieder geliefert werden kann - keine Antwort. Der Kundenservice ist nicht existent. Das Produkt, sprich den Rasierer, finde ich gut. Muss mich wohl oder übel nach was anderem umschauen. Schade.
guillaume M.
Posted
like everybody here, replacement blades are out of stock for months and a complete silence from customer services
rick H.
Posted
Not great been using it for over 4 months now PRO,S cuts very clean like a razor Easy to hold Great design CON,S Battery not great Leaves patches on head Not powerful enough Not as quick as they say Would I buy again no way, I would go and do my homework and get a better cheaper brand I'm sticking to my baby bliss shaver Bomb proof all the hairdressers use them😎
Zeddikus P.
Posted
Still waiting for my first replacement blade. One part of their site says I have one on auto ship and another says I have no orders. I had to go through a chain of emails to update my billing address and NEVER get a response in a reasonable amount of time. They haven’t helped me with anything and my original blade head is broken.
Sascha H.
Posted
Nach 2 Monaten löst sich der Lack von der Klingengruppe. Auf meine Mail mit der Reklamation antwortete man mir, dass die Klingen eh alle 3-6 Monate getauscht werden sollten und ich dann ja gleich eine neue Klingengruppe kaufen könnte. Nie wieder Skullshaver.
Geoffrey S.
Posted
Customer care is extremely poor - despite sharing evidence that the handle was faulty, the customer care team refused to replace.
Javier S.
Posted
No stock of spare parts. I have lost the charging cable and there is no way they can replace it to buy another one. They won't give me a generic cable/charger alternative either, even though they clearly send you a generic product with a sticker on it. Same stock problems for the razor replaces, no stock, for months. Really unhappy with the customer service. The machine works, but if you need replacement blades or a charger, you can throw it away. Terrible for what it costs. Back to using my eternal WHAL