SkinnyMe ChocolateReviews of skinnymechocolate.com

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi T. You can call to cancel your subscription at anytime 24/7 on our toll free number 1.855.354.6917 If you need to create a new password, just go to the SkinnyMe Chocolate login (https://www.skinnymechocolate.com/account/login) and click "Forgot your Password?" It will then ask you for your email address and then you click "Request New Password"

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi Tim. We're just now seeing your review. We apologize for the confusion around that very popular promotion. For the 7-day subscription trial, you pay $4.95 for shipping of a full size box of 30ct SkinnyMe Chocolate of your choice. You then have seven (7) days after delivery of your shipment to call and cancel your trial before you are charged the remaining (34.99), which begins your monthly subscription service. If you need any assistance with your account please feel free to call @ 855-354-6917 or email us [email protected] We will also be sending you a private message. We are here to help in any way we can. Thanks for your review

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi Mari. We apologize for the melted chocolate you received. If you have not already received a refund on your order, we can reship that to you during cooler weather in your area. Please let us know how we can further assist you by calling, emailing us or responding to our private message. Thanks for your review. [email protected] or 1.855.354.6917

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi Fountain of Light. We apologize for the confusion around that very popular promotion. For the 7-day subscription trial, you pay $4.95 for shipping of a full size box of 30ct SkinnyMe Chocolate of your choice. You then have seven (7) days after delivery of your shipment to call and cancel your trial before you are charged the remaining (34.99), which begins your monthly subscription service. No scam. No ripoff. Call to cancel anytime you like. If you need any assistance with your account please feel free to call @ 855-354-6917 or email us [email protected] Thanks for your review

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi Megan. We are very upset about the terrible service you received from our phone team and apologize for their misinformation. You should be able to cancel your subscription anytime, over the phone, for any reason. We will send you a private message so we can locate your account and escalate it to our accounting department. Thank you

Response from SkinnyMe Chocolate· Nov 15, 2019

Hi Angela. We are just now seeing your review. Even though it's been a year, we would like to follow up and see if you have been helped and your subscription cancelled. You can call us to cancel anytime 24/7 if you haven't already. Thank you 1.855.354.6917