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210 reviews
Simplex GroupHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Simplex GroupThe most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive.Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Simplex Group (simplexgroup.net) has 210 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Jorge Albear R.
Posted
Ask for Luis or Merlin, as I call him the best of the best!
Response from Simplex Group· Aug 17, 2026
Thank you, Jorge, for your kind words! We’re glad to hear that Luis and Merlin were able to make such a positive impression. We truly appreciate your trust and recommendation!
Zachery W.
Posted
Excellent ELD support and resolutions. Quick response to issues and quality performance from technicians. Highly recommended for Trucking Compliance & ELD services. Thanks Team Kudos 👏🏾 💝✔️🤟🏽💯🫶🏾
Response from Simplex Group· Aug 9, 2026
Thank you, Zachery, for sharing your experience. We’re pleased to hear that you received excellent support and timely assistance with your ELD services. We truly appreciate your recognition of our technical team’s quality service and your recommendation. Thank you for trusting Simplex Group.
MG T.
Posted
Really great staff
Response from Simplex Group· Jul 17, 2026
Thank you, MG Transport, for your feedback! We’re glad to hear you had a great experience. We truly appreciate your trust in us.
Francis
Posted
Francis Diaz is super for responding quickly and effective everytime I request any information or having an issue with my ELD 2GO
Response from Simplex Group· Jul 6, 2026
Thank you, Francis, for sharing your experience. We’re pleased to hear that Francis Diaz has consistently provided you with effective support whenever you’ve needed assistance. We truly appreciate your trust and your kind feedback.
KJames L.
Posted
Really good customer service for my ELD support,Francis Diaz is the best to help me out with all my issues so I really recommend Francis Diaz for customers support
Response from Simplex Group· Jul 6, 2026
Thank you, KJames Logan, for sharing your experience. We’re glad to hear that you received excellent support with your ELD and that Francis Diaz was able to help resolve your concerns. We truly appreciate your recommendation and your trust in Simplex Group.
RC T.
Posted
highly recommend Luis 100%. He is a responsible, honest, and dedicated professional. He has provided excellent service while working with OTR and Simplex Ground, always demonstrating professionalism, punctuality, and a great attitude. He is reliable, hardworking, and committed to doing an outstanding job. I highly recommend him without he
Response from Simplex Group· Jul 2, 2026
Gracias, RC Transport, por compartir tu experiencia. Nos alegra saber que la dedicación de Luis ha tenido un impacto positivo. Agradecemos de verdad la confianza que ha depositado en nosotros.
Hadush A.
Posted
I would like to express my sincere appreciation for Maria Jose Castillo, my Service Account Manager. She has been professional, knowledgeable, and very responsive in helping me with my DOT safety compliance. Whenever I have questions or need assistance, she responds promptly and explains everything clearly. Maria is organized, reliable, and truly cares about providing excellent customer service. Her guidance has made managing my DOT safety requirements much easier and has given me confidence that everything is being handled correctly. I highly recommend Maria Jose Castillo to anyone looking for a dedicated and dependable Service Account Manager. Thank you, Maria, for your outstanding support and commitment
Response from Simplex Group· Jul 2, 2026
Thank you, Hadush, for taking the time to share your experience. We’re pleased to hear that you received the support and guidance you needed throughout your DOT safety compliance process. We truly appreciate your kind words and your recommendation. Thank you for your trust in Simplex Group.
Dilshod A.
Posted
Simplex Group is one of the best company in USA, I am working with Simplex since 2019 and I just got great service, great experience special thanks for my Account Manager Maria Jose Castillo she is best of the best, SIMPLEX MY BEST CHOICE IN MY LIFE!!!! MARIA THANK YOU SO MUCH FOR YOUR SERVICE GREAT JOB AS ALWAYS!!!!!
Response from Simplex Group· Jul 2, 2026
Thank you, Dilshod, for sharing your experience. We’re honored to have earned your trust over the years and are delighted to hear you’ve consistently received excellent service. We truly appreciate your kind words about Maria Jose Castillo and your continued confidence in Simplex Group.
