Signature Pins Reviews | Read Customer Reviews of signaturepins.com

Signature Pins Reviews | Read Customer Reviews of signaturepins.com

Signature Pins reviews

332 approved reviews, newest moderated first

Austin M.
Posted Jun 18, 2020
So far so good
I haven’t received my product yet, but customer service so far has been excellent!
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Paul S M.
Posted Jun 16, 2020
Awesome
Awesome website. Amazing ability to fulfill my order.
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Ron J.
Posted Jun 13, 2020
Terrible customer service
Terrible customer service. The package arrived and ups required $262 in import fees. Signature Pins assured me that they would contact UPS and sort out the issue. UPS attempted deliver 3 times and every time they wanted the import free paid. I never received my order and it missed the event that I needed them for. I have paid for them and not received them. Find another vendor!
Response from Signature Pins· Jun 22, 2020
We're very sorry that there was an issue delivering your order. As soon as you let us know that the package was incorrectly sent COD (with an amount due for import fees), we contacted our UPS rep immediately and instructed them to correct the paperwork and reattempt delivery. Our UPS rep said it would be taken care of and redelivered. Another delivery attempt was made and UPS's paperwork was still incorrect. We went above our rep's head this time and contacted the head of UPS for our area about the error a second time to help to clear this matter up quickly, since we knew you needed your lapel pins delivered in time for an event and. Our rep confirmed that the problem would be handled. Unfortunately, UPS was not able to locate and fix the package in time, so we processed a full refund for your order to your original payment method. When UPS locates your package, we will have it delivered free of charge.
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Fort Worth Aces 8u - Carlos F.
Posted Jun 12, 2020
Amazing customer service!!
Amazing customer service!!
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Gay Men's Chorus of South Florida - Michael V.
Posted Jun 1, 2020
Great response to all questions…
Great response to all questions throughout the process. Tammy was very helpful. Looking forward to receiving the pins.
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Attaways Trophies - Jon J.
Posted Jun 1, 2020
Quick answers and responses
Quick answers and responses. Excellent customer service. Great prices, too!
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Stephen B.
Posted May 28, 2020
Sig Pins -- always great product and…
Sig Pins -- always great product and great service.
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Red River Valley Honors Camp - Henri J. P.
Posted May 26, 2020
We have used Signature Pins for the…
We have used Signature Pins for the past 13 years and they have always provided great service, products, and prices. This year there were several errors on the quote so you have to verify but they promptly took care of it.
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