Excellent
536 reviews
ShuukHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We connect the world through fashion, in a more affordable way
Shuuk (shuuk.com) has 536 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
536 approved reviews, newest moderated first
Jill
Posted
Nice quality, quick shipping.
Response from Shuuk· Apr 26, 2022
Hello Jill, Thanks for your review! We are so happy to know you liked the quality of the items as well as the rapidness of our shipping. =) Kind regards, Shuuk team.
Lashawn S.
Posted
Edited review: Company sent me a refund to rectify the situation. Customer service was attentive to my concerns after posting my initial review. I placed an order and I never received it. I followed up with the company and have yet to hear any up dates on my order. The buying experience with this company has not been pleasant at all!
Response from Shuuk· Apr 23, 2022
Dear Lashawn, As our customer service team informed you, Fedex lost your package. Even thou we wanted to replace the items you selected, they are all sold out. We gave you an immediate refund as soon as we found out that your package was lost. We also offered you a $30 gift voucher but unfortunately we didn't get your reply. For us, customer satisfaction is the number one priority, and we are very sorry for the fact that Fedex lost your package. We shipped your items the same day we received your order Monday, April 4, 2022 12:08 PM. Unfortunately when we deliver the goods to Fedex, we don't have any more control on the parcel. Even thou Fedex is one of the best Courier Companies in the world, this kind of things happen. As we offered you a free voucher, we would like to ask you to try again our service. I'm sure you will be as satisfied as other hundreds of customers that gave us 5 stars reviews. Kind regards, Michel Cohen CEO Shuuk.com
Ayjay
Posted
The items I ordered from Shuuk arrive quickly and look and feel just as they are described online. I have been very pleased with my orders.
Response from Shuuk· Apr 26, 2022
Hello Ayjad, Thanks for your review! We are so happy to know our products met your expectations and that the shipping was fast. Those are 2 of our main goals. Kind regards, Shuuk team.
Alicia
Posted
The skirt was of excellent quality but unfortunately it's too big. I did try it on in the evening and thought it was fine, should have tried it on in the morning as too big. I struggled with the sizing used on Shuuk as some items are US sizing, sine European and some UK. Unfortunately when you look at say 42 it doesn't say what country. I did email Shuuk and I received a response but they didn't know and just attached size chart I'd already found online but it didn't help.
Response from Shuuk· Apr 26, 2022
Helllo Alicia, Thanks for your feedback. Please have in mind that for any returns you can send an email to [email protected] and we will be happy to send you a return label for a replacement or refund. Kind regards, Shuuk team.
Ivonne C.
Posted
Shipping was lightning fast and items better than described.
Response from Shuuk· Apr 26, 2022
Hello Ivonne, Our team couldn't be happier with such a great review. We are glad you are so satisfied with our products and delivery times =) Thanks and regards, Shuuk Team.
PK
Posted
I placed an order on monday and received my package on wednesday! 2 days later! Thats amazing! Free shipping since I ordered over $50. Very happy with all my purchases. Sizes were right on. Will definitely be ordering more. Thank you!
Response from Shuuk· Apr 26, 2022
Hello PK, thanks for your review! We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =) That is exactly what we aim for in every single order. Kind regards, Shuuk team.
unhappy, dissatisfied and L.
Posted
I kept seeing this in ads and liked it so I checked it out. The price was a shock could it as nice as it looked for that price? I took a chance and ordered , I'm so glad I did ! It's better than I'd hoped ! I'm 5'6" 145 lbs and the large fit perfectly !
Response from Shuuk· Apr 26, 2022
Hello!! You definitely do not sound unhappy and dissatisfied =D Thank you so much for your review. We are looking forward to keeping providing you with great overall service. Kind regards, Shuuk team.
Dobrolina H.
Posted
Great customer service!
Response from Shuuk· Apr 23, 2022
Dear Dobrolina, Thanks so much for your review. It is great to know you think we have a Great Customer Service. On the other hand we would like to have your feed back on what should we improve, in order to have a review higher than 3 stars next time. Thanks, Shuuk Team
