Great
448 reviews
Silk & SaltHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
448 approved reviews, newest moderated first
Marley
Posted
Top is nice, bottoms fit badly and don’t seem well put together
Response from Silk & Salt· Dec 11, 2022
Sorry for your experience Marley Let's take a closer look into it and replace your product if needed
Janell S.
Posted
Customer Service Is great!!!!!
Response from Silk & Salt· Dec 11, 2022
Thank you Janell :)
Chelsea L.
Posted
The fit was weird and the material is scratchy.
Response from Silk & Salt· Dec 11, 2022
Hi Chelsea We have contacted you for better understanding the issues in question here. Thank you
kiersten O.
Posted
BUYER BEWARE I returned my Items!! Company issued a ROA and return label that USPS would not accept. So I included that label inside my return with a note- I purchased a return with tracking and the return was received over 2 months ago. Still no refund has been issued to me. I’ve called only to be on hold for ever or receive a recording that office is closed! Do not purchase anything through SILK & SALT-
Response from Silk & Salt· Dec 11, 2022
Hi Kiersten I don't know where did you send your items to - but by the tracking information from our returns portal ( which is the only valid way to send items our way ) your return was never shipped : September 29, 2022 - Pre-Shipment Info Sent to USPS, USPS Awaiting Item We would love to assist with returning your product - but sending it on your own without going through the portal will definitely cause issues. I have contacted you to better understand this case Thank you
debra S.
Posted
I ordered a couple of dresses and did not realize that I was unable to return them for cash. I received store credit which was just fine with me. The response time was very quick and they really appreciate their customers.
Response from Silk & Salt· Dec 11, 2022
Thank you Debra !
Maria O.
Posted
Great price, fast shipping, cute style, and nice fit 👌
Response from Silk & Salt· Dec 11, 2022
Thank you Maria :)
Cee E.
Posted
I am 5’7” and the pants are too short.
Response from Silk & Salt· Dec 11, 2022
Let's get those exchanged Cee :)
gail S.
Posted
The shopping experience was great. The shipping experience was great. I do find that your sizes vary from outfit to outfit though. I purchased one 2 piece set in Med and found it to be very roomy. I kept it though but ordered another 2 price set in small to find it to be very tight.
Response from Silk & Salt· Dec 11, 2022
Thank you Gail ! Our sizing keeps on improving as we grow, relying on feedbacks like these to make us better :) Thank you !
