ModernyReviews of shopmoderny.com

Response from Moderny· Sep 20, 2026

Thank you for taking the time to share your feedback with us! We are thrilled to hear that our product worked out well and met your expectations for what you needed. We strive to deliver reliable solutions that make everyday life easier, so knowing we hit the mark for you truly brightens our day. If you ever have any questions, need assistance with a future order, or have further feedback to share, please feel free to reach out to our team. We truly appreciate your support and look forward to serving you again soon!

Response from Moderny· Aug 8, 2026

Hi Klara, Thanks so much for leaving a review! We’re thrilled to hear how much you love the colorful figurine statues and that they look great in your space. We are so sorry for the inconvenience and frustration caused by having to pay customs tax twice due to the split shipment. We really appreciate your feedback, as input like yours helps us refine our multi-item delivery process to prevent hassle like this in the future. Please don't hesitate to reach out to our support team directly so we can make this right for you!

Response from Moderny· Jul 22, 2026

Thank you for taking the time to share your experience with us. We sincerely apologize for the lack of delivery updates after your order was placed and understand how concerning that must have been. We appreciate your patience while your order was in transit and are glad you reached out so we could help identify what had happened with the delivery attempt. We’re pleased to hear that our customer service team was able to assist with reshipping most of your order and promptly refunding the out-of-stock item. It’s especially rewarding to know that you were satisfied with the quality of your purchases and felt supported throughout the process. Your feedback is invaluable, and we’ll continue working to improve our shipping communication to provide an even better experience in the future. Thank you for choosing Moderny, and we look forward to serving you again.

Response from Moderny· Apr 28, 2026

Thank you for taking the time to share your experience! We’re very glad to hear that our team was able to connect with you directly, provide tracking support, and ensure your package was successfully delivered. Keeping you informed and addressing concerns promptly is always our priority. We truly appreciate your patience and are happy we could resolve the issue to your satisfaction. If there’s anything else you need or if we can assist you further, please don’t hesitate to reach out, we’re always here to help!

Response from Moderny· Feb 1, 2026

Thank you for sharing your honest feedback with us. We’re sorry to hear that the blanket didn’t meet your expectations in terms of thickness, especially given Canada’s colder climate. We completely understand how important warmth and comfort are, and we appreciate you taking the time to let us know. Your comments are valuable and help us improve both our product descriptions and future offerings. If you’d like help finding a thicker, warmer option that’s better suited to your needs or if there’s anything else we can assist you with. Please don’t hesitate to reach out. We’re always here to help make things right.

Response from Moderny· Nov 15, 2025

Thank you for taking the time to share this feedback with us. We’re truly sorry for the frustration caused by receiving a bedspread you didn’t order and for the inconvenience of having no packing slip included. This is not the experience we want for our customers, and we understand how disappointing it is to spend extra time resolving an issue that could have been prevented. We appreciate your patience, and we’re committed to making this right as quickly and smoothly as possible. Our team will be happy to assist you with return instructions and ensure you receive the correct item. We also appreciate your note about the missing date option, and we will share this with our support team to help improve future survey selections. Thank you again for bringing this to our attention, and please know we’re here to support you every step of the way.

Response from Moderny· Nov 2, 2025

Thank you so much for your kind words and continued support. We’re truly delighted to hear how much you love our blankets! It means a lot to know that not only have you added several to your own home, but that you’ve also shared them with your family. Your trust in our quality and craftsmanship is the highest compliment we could receive. We also really appreciate your honest feedback about the mystery items. We’re sorry to hear that they didn’t meet your expectations, especially given your great experience with our other products. Your input helps us improve, and we’ll make sure your comments are shared with our product team so we can enhance the value and excitement of future mystery items. Thank you again for being such a loyal customer, we truly value you and hope your next experience exceeds every expectation.

Response from Moderny· Oct 19, 2025

Thank you so much for your kind feedback! We’re delighted to know that you’re happy with your purchase and that it arrived in a timely manner. It’s always wonderful to hear when our customers are satisfied with both the product and the delivery process. We truly appreciate your support and trust in our brand. Should you ever need assistance or wish to explore more of our collection, please don’t hesitate to reach out. We’re always here to help and look forward to serving you again soon.