Poor
72 reviews
JAUSHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Boutique is located in Birmingham, Michigan USA. We carry a number of Australian brands and ship worldwide.
JAUS (shopjaus.com) has 72 customer reviews on Rated Honest, with an average rating of 2.2 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Candie Hudson D.
Posted
They got some nice stuff! But why is it so expensive? I’m not paying that price for that s!!! I can get just as nice stuff somewhere else that’s ridiculous. I’m not paying that. I’m not f!!!!!! rich. They can kiss my f!!!!!! ass and it is sweet ass at that!
lindsay E.
Posted
I ordered a dress that I really liked the look of for vacation. I ordered a US 6 as I always wear a 4 or 6 in EVERY dress brand. It was way too small so I am in the process of returning. I ordered it in a 10 as well as the size 8 was sold out. The 10 also did not fit. So, I am returning both and was at least able to find the same dress in a different color that fit as an 8. My qualm with this brand is that they DO NOT offer refunds. It is store credit only. I did not read the fine print of the return policy as I have NEVER encountered this at a web-based boutique dress shop. For dresses that are over $100 each and not true-to-size, they should really offer actual refunds, especially when you are ordering online and cannot try on first. I will use my store credit so that I am not out hundreds of dollars but, I feel as though this policy should be updated. I will not buy from here again except for using my store credit from my returns. The dresses are decent quality though so, if you are okay with not getting a refund, I would still recommend, just be careful as the sizing is not accurate.
Response from JAUS· May 1, 2023
Hi Lindsay, I'm so sorry to hear that the sizing did not work out and that you missed out on reading the return policy. Our Boutique is a physical store in Birmingham Michigan, and after high demand from customers on our instagram, the online store was launched as an extension to what's available in-store. A store credit policy is common with Boutique retailers like ours, so I recommend to look over the return policy prior to making purchases at a new store. I'm so sorry again that the sizing did not work out, please feel free to give our team a call on 248-283-3994 to help you out with sizing, and if you're ever in town (Birmingham, Michigan) we'd love to have you in. Once you're familiar with our brands and sizing, you'll find it a lot easier purchasing online. We're here to help though, so please let us know if you need any advice prior to making a next purchase. Have a lovely week xx
