Gregory C.
Posted
Very easy process
Easy process and fast to take the insurance and more importantly to have the claim taken care
Response from Shipsurance· Oct 1, 2021
Gregory - We are glad we have been here for you when you needed us.

Average
270 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."
Shipsurance (shipsurance.com) has 270 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Gregory C.
Posted
Easy process and fast to take the insurance and more importantly to have the claim taken care
Response from Shipsurance· Oct 1, 2021
Gregory - We are glad we have been here for you when you needed us.
PartsGalore
Posted
Shipsurance is the most honorable and trustworthy company I've had the pleasure of being a part of. I have very few claims...but when I do, I know Shipsurance will process the claim quickly and without any games. I have had the opposite experience with USPS... they are so bad, I have begun insuring with Shipsurance even when a USPS package has insurance included. I'd give Shipsurance 10 stars if I could!
Response from Shipsurance· Oct 1, 2021
PartsGalore - We appreciate the great review! 5 stars works for us :) We are here for you when you need us.
Ryaninator
Posted
I recently had a computer I shipped damaged in transit, I got a full refund within 5 days. Great service!
Response from Shipsurance· Aug 12, 2021
Thanks for the great review, Ryaninator!
Chris M.
Posted
I have never had a problem with shipsurance. We mail about 400 packages a month (which I always insure and have tracking on). EVERY claim I have filed was taken care of within 2 weeks time, or shorter. The claims were paid without a hassle.
Response from Shipsurance· Jul 23, 2021
Chris - Thank you for sharing your positive experience. We appreciate your business!
Sheri W.
Posted
Megan is always helpful in responding to email questions. Shipsurance is generally quick in resolving the claim. Thank you for continuing great customer service.
Response from Shipsurance· Jun 22, 2021
Sheri - Thank you for the kind words.
Penny S.
Posted
Processed my claim through Etsy for a misdelivered USPS package. I provided the required documentation, as did the buyer. It was easy and the refund was sent quicker than I expected.
Response from Shipsurance· Jun 21, 2021
Penny - Thank you for the great review.
Tom P.
Posted
thanks for quick and easy methods for getting all the info to you ,so claim can be approved and buyer refunded
Response from Shipsurance· Jun 21, 2021
Tom - Thank you for the great review!
Bryan K.
Posted
So easy and fast!
Response from Shipsurance· Jun 18, 2021
Thank you for the great review!