Excellent
759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
Jim
Posted
I truly appreciated Ship Smart's professional, timely, and comprehensive service, and in particular their superior customer service. They were well-informed and always willing to help me with my questions or concerns. Highly recommended!
Helen
Posted
The shippers, movers, etc. were professional, courteous, careful and helpful. I was extremely pleased with the entire process. They answered my questions, kept me advised via e-mail or phone the entire time. Thank you Ship Smart. Keep up the good work. I would definitely recommend Ship Smart to all small movers.
Martha
Posted
ShipSmart was reliable and contacted me every step of the way with details. When I sent an email, they responded within a few hours. I was nervous about my stuff but dealing with them made me feel really confident about this move. I would recommend them wholeheartedly.
Patrick
Posted
This was an excellent choice on our part....stress free move from Canada to New Mexico. The packing was superb. Would use them again!
Mark
Posted
all went well and fast delivery ... only had two spots on some furniture where the paint was rub off in shpiping!
Roger
Posted
Door to door white glove service. Couldn't have been smoother!
Glenn
Posted
I shopped around before deciding to ship with Ship Smart and I couldn't have been more pleased with the professional service, the time frame of them packing and shipping my item, and the top shelf level of communication by their team from start to finish with me regarding my requested service. One more thing; the price was the lowest of all of my other inquiries with other companies. I wouldn't go with anyone else in the future. I am honestly, ONE SATISFIED CUSTOMER after my experience with Ship Smart.
James
Posted
From the start of the move to the finish, Ship Smart handled everything with care and professionalism. Will recommend them with the highest regard for anyone who needs to move anything.
