Shine BathroomReviews of shinebathroom.com

Terrible customer service. App isn't allowing me to order more cleaning pods and customer service never got back to any of my messages.

Honestly this has not worked as well as I expected. I might get 3 more days before having to use a brush to clean my toilet. I bought 4 of these and that was a lot of money. so honestly disappointed. I would like any suggestions you might have.

This company went bankrupt and is still soliciting feedback on services that they failed to provide.

Poor customer service. Still waiting for my new nozzle sprayer. No response from company after several inquiries. Terrible. Don’t waste your money

Worse service ever waste my money they disappeared without any notice I didn't receive my pots for last two month please don't buy this product you will regret soon. If I have a 0-star option, I will choose that.

BANKRUPT. just so you all know they went went bankrupt. You might have a way to get some money back by registering with the bankruptcy court. Look it up on line.

Didn't receive my order for about 9 months, though they charged me as soon as the order was placed, not when it was shipped. I was supposed to get it in September 2021 and still didn't arrive. I contacted Customer Service and they "put me at the top of the list" and I got my order. I had 2 units and neither of them would connect to my wi-fi. No error message, just a series of blinking lights which I could not discern. Contacted Customer Service several times (via email - the only option) and would get an automated response. No one would get back to me to help. This was the status quo for several months. I sent pictures of the serial numbers, I set up times to meet with their customer service rep (who never called in to the meeting). Finally, I decided that cleaning my own toilets was easier that dealing with this company. I requested a return with my money back. They sent me the instructions. I had to pay for the shipping. I shipped the 2 units back. I never received my refund. These guys are crooks. They are eager to take your money but will not return it if you are unsatisfied - even if you return their product.

The product looses connection constantly and stops working. Customer service is non-existant. This was one of the top 2 worst investments I have ever made!