Jean-Paul F.
Posted
Très bon service de madame Sadiq
Très bon service de madame Sadiq. Voilà ce qui arrive quand la courtoisie et l'efficacité vont ensemble. Encore merci.
Response from ShelterLogic· May 1, 2023
Thank you for the 5 star rating.

Great
482 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
Jean-Paul F.
Posted
Très bon service de madame Sadiq. Voilà ce qui arrive quand la courtoisie et l'efficacité vont ensemble. Encore merci.
Response from ShelterLogic· May 1, 2023
Thank you for the 5 star rating.
Daniel J.
Posted
Laura Miller was a blessing to work with. I had a issue with my order and she worked it out greatly. Thank u
Response from ShelterLogic· May 1, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Doc S.
Posted
It was a precarious situation at best, but Patsy P. in Customer C. was a Rock Star with a capital R., and with her knowledge and proficiency was able to solve my woes with one “Sent” email!
Response from ShelterLogic· May 1, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Ken B.
Posted
We had a rather unique challenge during construction of my sister-in-laws 10x20 CPHC0015 unit. We called customer service a couple times on the morning of April 26th to look for guidance. The second call was taken by Greg Mellette, who patiently listened to me explain the issue, and over time (maybe a 20 minute call) suggested that we had used the only 2 vertical extensions that came in our boxes incorrectly. Viola!! I want to commend Greg for his patience and understanding during our phone call. CSR's like him are not the norm. Someone should buy him a pizza for lunch!!
Response from ShelterLogic· May 1, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Richard C.
Posted
Une petite pièce manquait lors de la réception d'une remise Arrow. Laura Miller, du service clientèle chez Arrow Shed, a répondu immédiatement à ma demande d'envoi de la pièce manquante.
Response from ShelterLogic· May 1, 2023
Thank you for the 5 star rating.
Ken
Posted
Awesome customer service. Issues where dealt with quickly.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Don
Posted
Rachel was fantastic, she researched my problem with my order and came to another solution very fast....Thank you
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Monique
Posted
Arelis, was precise and gave full information requested. Was helped almost instantly did not have to wait.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!