Chris B.
Posted
Customer service was very prompt
Customer service was very prompt, professional and courteous in responding to a query that I had. I am very pleased with the results.

Average
258 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Download and print official Hal Leonard sheet music for piano, choir, violin, flute, guitar & more. Sheet Music Direct is your home for premium sheet music.
Sheet Music Direct (sheetmusicdirect.com) has 258 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
258 approved reviews, newest moderated first
Chris B.
Posted
Customer service was very prompt, professional and courteous in responding to a query that I had. I am very pleased with the results.
James K.
Posted
I like the pass subscription if you are looking for alot of music .Yearly is probably your best option.Prices are reasonable for sheets compared to other sites,Web interface is good,,,search engine...choice etc I only gave it 4 stars because out of 3 different times i contacted customer support thru their online web site the response was very very slow and sometimes I never received any reply. Other wise its a good choice for sheet music
May
Posted
great selection of music. user interface so far is great - I can easily find what I am looking for. and they are very responsive! they resolved my issue/request within an hour!
Edouard F.
Posted
Je commande une partition et sans le savoir il vous abonne et vous font payer ....chaque mois !!!! Donc site à éviter d'urgence. Je donnerai un autre avis s'il me rembourse ...
Response from Sheet Music Direct· Nov 13, 2025
Bonjour Édouard, nous sommes désolés pour la gêne occasionnée. Nous avons bien reçu votre courriel et vous avons répondu il y a moins d'une heure. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected].
Mr M.
Posted
I always find the music I’m looking for without any issues. Purchase process very easy. Prompt and positive response to sales and charging queries. A positive experience.
Dolores
Posted
I am a total non- tech Boomer. I couldn’t find my purchased score to download and print. I emailed Support and within a few hours they responded with a printable PDF of my music. I can’t recommend Support highly enough. Thank you, Jacklyn!
Julia W.
Posted
I use this site to download music regularly. I've always been happy with the music. However, the last piece I downloaded was not what I expected. I contacted customer service and I was refunded with no quibble. Their communication was first class. I will be continuing to use Sheet Music Direct for all my music downloads.
Jermy H.
Posted
The system had previously automatically renewed the Pass Subscription add-on without notification. After I inquired about this, they responded and processed it immediately.