ShapeShiftReviews of shapeshift.com

Great fast service got my KeepKey very fast

So far I've had nothing but great luck w Shapeshift. Have only had one transfer issue and it was solved more effectively than I could've imagined. Keep up the good work!

Great customer support! All issues resolved in a timely fashion. Good communication throughout the process. One suggestion is to automatically email recipes of trade transactions on the shapeshift dex with also a link to block explorer. Also integrate keepkey into metamask or other web3 browsers.

This instant exchange is the best I find till now. For me it's the best exchange which I use on regular basis as every crypto investor needs this kind of exchange alot. The best thing is that they provide exchange value as low as 0.1$ which makes this exchange totally different from all the exchanges in the market as every instant exchange has basic limit for tokens exchange like for btc 10$ is minimum and for eth 5$ is minimum but in case of shapeshift they have lowest of all. The exchange happens instantly and they provide full value of tokens without any cheat.

2FA reset process went smoothly. No frustrating tasks and questions asked like with other crypto related exchanges. I needed to reset 2FA on many crypto platforms and services lately because I have no longer access to my phone with authenticator. Resetting it on Shapeshift went with the speed of light comparing to others. Thank you

Very fast assistance and great solution to the encountered problem. Tip for improvement: put 1 customer service agent on a ticket, rather than more, so they're up to date on the ticket history. This way, agents will not reiterate previously proposed and tested actions.

I had several issues with my JAXX wallet that uses the ShapeShift exchange and, more recently, getting a promotion hardware wallet at Shape Shift. Most of my dealings were with Julius whose service I found to be fast, to the point, accurate, beneficial and in terms a novice can understand. I don't usually take the time to fill out surveys but his five star service required I go the extra mile.

Wonderful team, quickly resolved unforeseen issue and stayed in contact entire time working on it. I couldn’t be happier with this companies support staff. Sincerely, Jeff McDaniel